Shadow Spell-Multichrome Eyeshadow

Please verify your delivery address and email are correct. If you have provided an incorrect shipping address, your order could be delayed or not received at all. We are not responsible for orders shipped to an invalid or incorrect shipping address.

Orders are processed in 1-3 business days

Large orders, sales events & periods of heavy sales volume, or if we need to restock/manufacture products, may cause the processing time to be extended.

USPS is our preferred shipping carrier. First Class Mail is our standard shipping method. Shipping costs are calculated at checkout.

Tracking All shipments are sent with tracking/delivery confirmation. Tracking information is provided via an email when we print your shipping label. You can track USPS Mail shipments via the USPS website.

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ALL SALES ARE FINAL and are not subject to return or exchange due to the nature of beauty products. The only exception to this policy is if you received an incorrect or defective item. We may, in some cases authorize a return on an individual basis, so long as product is unopened and unused.

If it is necessary to return an item you must contact us first to authorize and arrange returns.All returns must be properly packaged to avoid damage in return shipping.

Damaged returns will not be accepted or refunded.

Damaged Items or Missing Items

Please contact us within 7 Days of receipt of package to report any damage or to report any missing items or incomplete orders.

No claim for damage will be granted a refund without photo evidence of damage.

Route Insurance

We offer Route Insurance to protect our customers and ourselves from loss, theft or damage. We highly recommend purchasing this insurance.

If you opt out of the optional insurance, there will be no coverage for loss or damage.

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