Screw Cap Spring Bar Tool

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at customerservice@northstreetwatch.com . If your return is accepted, we’ll provide you with a return authorization number, as well as instructions on how and where to send your package. We do not supply return labels or cover the cost of the return. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at customerservice@northstreetwatch.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note, shipping will not be refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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