Safavieh Tinsley Rectangular Console Table

### What is your order cancellation procedure before the product is shipped?

Our cancellation policy before shipment is as follows

- An order can be cancelled within 96 hours of being placed for a full refund, as long as the items haven’t been shipped.In the same way Modish has a right to cancel any order for any reasons whatsoever without assigning any specific reasons -which include and not limited to item out of stock, price mistake, discontinued item, shipment location is too remote, delivery by truck not possible in the address provided. - If the items are not in stock and go into backorder, then the order can be cancelled before shipment for a full refund (with no charges).

### What is the Modish policy on returns? Is there any specific procedure to follow?

If you are not satisfied with your purchase, you may return it to us at any time within 30 days of its delivery. You will need to ship the item back to us (at our warehouse) at your own cost, and we will refund the merchandise value, subject to the restocking fee charged by different vendors (see below). If you return an item, the shipping cost for sending the item to you will also be deducted from your total refund amount. Return credits will be issued within 15 business days once the item is received and inspected. In case of doubts, please write to us at support@modishstore.com to confirm the policy. Our refund rate is extremely low and we work with the customer in every one of these rare cases.

**Restocking Fees**

- All vendors have a 20% restocking fee.

**For the procedure to return an item, please follow these steps:**

- Inspect all merchandise immediately upon delivery to make sure it is as per the order. - Please notify us within 30 days of receiving your order, if you would like to request a return. You should email at support@modishstore.com or use the chat feature to email us about the returns request. - We will look into the case, and if satisfactory, you’ll be issued a Return Authorization (RMA) from our Returns Department. You must ship the item back within 5 days of receiving the RMA for proper credit. The RMA will have the return shipping address for each item. - Please do not send any returns to us without the proper Return Authorization (RMA) as items will not be accepted without it. Also, the respective suppliers or vendors will not accept a return without a Return Authorization. - All items must be returned with the original packaging, accompanied with all tags. - When shipping the items back to us for returns, please make sure to insure the item(s) for their full value, as it could get lost or damaged. - Once the returned item has been received by us at our warehouse (or our supplier or vendor), please allow 15 business days for opening and inspecting the returned merchandise and for crediting your account. You will receive an email confirmation once your return has been inspected and your account credited. Your return credit may then take an additional 3-5 business days to appear in your account depending on your credit card processing company.

Contact - Modish Store - Checkout