Rustic Ridge Console Table

SHIPPING IN THE U.S.

Our products are drop-shipped directly from the manufacturers via ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. The estimated shipping times are noted in the product descriptions. Most In-stock furniture items will be shipped within one to two weeks of placing an order and should be received within 7 to 10 business days after an item ships.

Sometimes, shipping delays outside the control of Pin the Look occur. When you purchase an item from Pin the Look, we cannot guarantee a delivery date as the shipping industry sometimes experiences backlogs and staff shortages that can push the delivery date back by days, weeks, and sometimes months. By purchasing from us, you agree that delays can occur.

Curbside shipping is included for furniture going to an address in the continental U.S. This means your furniture will be delivered in boxes or on a pallet to the front of your home at no additional charge. If you desire White Glove Service, you can choose this option in the drop-down box next to the item you are ordering. Please note that the "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs."

Once an order is placed, we will confirm an estimated shipping timeframe with you via email.

FREE SHIPPING CONDITIONS

Free shipping applies to the contiguous U.S. only (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee. Addresses that are considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Pin the Look reserves the right to add additional fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.

WHITE GLOVE CONDITIONS

White Glove delivery includes 15 minutes of assembly. For some items, such as beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly.

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Pin the Look Store will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt .

•All returns must be shipped back in the original packaging.

•Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%.

•Once the original item is returned, you will receive a refund for the amount paid, excluding shipping costs included in the price and a 20% restocking fee.

Please inspect your furniture upon arrival to determine if there is any damage. If you detect any damage, do not accept the delivery and note the damage on the delivery form.

•If your item is damaged during delivery, we will repair it. If a repair is impossible, we will replace it quickly. If the box is dropped off, damages must be reported within 24 hours.

•In the event of special promotions or discounts, Pin the Look Store reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages when the offer is valid. Please call a customer care representative with any returns-related questions about these special offers.

ITEMS WHICH CAN NOT BE RETURNED:

•Furniture or decor that is made upon order (noted in product descriptions)

•Items discounted for final sale

•Custom order merchandise (made in the finish of your choice)

•Clearance items with discounts over 25% off

•One of a Kind Items or Antiques

Please note that shipping is NOT refundable.

Pin the Look Store will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.

Contact - Pin the Look Store - Checkout