Ruby 2 Drawer Bedside Table - Taupe

All delivery timeframes are from when we have your items in stock. Please remember to refer to your order confirmation for any pre-order information and estimated dispatch dates.

DELIVERY METHOD

SERVICE

PRICE

Small Parcel Standard Delivery (Over £75.00)

Parcel or 1-Man Delivery

FREE

Small Parcel Standard Delivery (Under £75.00)

Parcel or 1-Man Delivery

£3.99

Small Parcel Next Working Day Delivery*

Parcel or 1-Man Delivery

£5.99

Small Box Delivery

1-Man Delivery

£12.99

Medium Box Delivery

1-Man or 2-Man Delivery

£19.99

Large Box Delivery

1-Man or 2-Man Delivery

£29.99

X-Large Box Delivery

1-Man or 2-Man Delivery

£39.99

XX-Large Box Delivery

1-Man or 2-Man Delivery

£59.99

XXX-Large Box Delivery

1-Man or 2-Man Delivery

£79.99

*To use the Next Day delivery service, please ensure that your order is placed before 7pm on the preceding day. Orders placed on a Next Day service before 7pm Friday will arrive on Saturday.

Our Next Day delivery excludes orders placed on Saturday and Sunday. Any orders placed over the weekend will be delivered on the following Tuesday.

Small Parcel Delivery

If you have purchased multiple Small Items, we will dispatch each item to you when we have it in stock. If you have only received part of your order, please refer to your order confirmation for any pre-order information and estimated dispatch dates.

Our Standard Delivery service with Evri is typically delivered in 3-5 working days and is free on all orders over £75.00.

We know that not everyone can wait that long, which is why we also offer Next Day delivery options* for an additional charge.*To use the Next Day delivery service, please ensure that your order is placed before 7pm on the preceding day. Orders placed on a Next Day service before 7pm Friday will arrive on Saturday. Our Next Day delivery excludes orders placed on Saturday and Sunday. Any orders placed over the weekend will be delivered on the following Tuesday.

Once your order is dispatched, you will receive an email with a tracking number. Simply enter your tracking number on Evri to track your parcel. You may receive multiple tracking links if we have split your order into multiple parcels.

We would recommend using the Evri App to track your order! With the Evri App, you can follow your parcel on a map, tracking the driver’s progress, minute by minute.

You can also get details about your driver, including ratings and profiles.

FIND IT ON THE APPLE STORE

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One-Man Delivery

If you have purchased multiple Small to Medium Boxes, we will dispatch each item to you when we have it in stock. When your order is ready for dispatch, we will contact you to book in your preferred delivery date. If you have only received part of your order, please refer to your order confirmation for any pre-order information and estimated dispatch dates.

Our Small to Medium Box Deliveries are sent via FedEx to allow for speedy but well-cared for delivery.

How do I track my order?

Once your order is dispatched, you will receive an email with a tracking number. You can track this with FedEx directly here .

Two-Man Delivery

If all Large to XXX-Large Box Items are in-stock when you purchase, you will be given the opportunity to select your chosen delivery day at checkout.Typically, 2-Man Delivery is available Monday - Friday.If some items are on pre-order and have an estimated delivery date, you will receive an SMS with a booking link as soon as we have all of your Large Boxes ready for dispatch.We recommend carefully choosing a day that you can be available all day. If you are not available when the 2-Man Delivery is attempted, you will be charged the original delivery charge again before this can be reattempted.

Large to XXX-Large Box Deliveries are sent via one of our 2-Man Delivery Partners. These include: ArrowXL, BJS and DX.

What to expect from your 2-man delivery service

We know how exciting delivery day is, so here’s exactly how it works:

Step 1: We prepare your order

You will have already confirmed your delivery date. We will notify you once your delivery has been dispatched. You will also receive an update from the chosen 2-Man Delivery Partner, so you’ll know who to expect for your delivery.

Step 2: Confirm your delivery date

Our 2-Man Delivery Partner will keep you in the loop along the way. They will need you to confirm the delivery slot with them - If you don’t confirm the delivery date, it won’t go ahead. They will provide you with a 2 to 3 hour delivery window the day prior to delivery. Please note, this can fluctuate depending on any potential disruptions or delays on the drivers’ route, so be sure that you’ve only selected a date where you can be available all day.

Step 3: We deliver to your chosen room

The team will bring your items to your room of choice, this applies to rooms between ground level and level two, where the driver has confirmed that delivery can be completed without damage to the goods or your property. Please be advised, this is at the driver’s discretion and may be dependent on the delivery location and/or the weight of the boxes. If all the rooms in your delivery address are above level three, they will usually deliver to the ground floor.

A quick note on sofa beds delivery

Due to their size and weight, our sofa beds (except Click-Clacks) can only be delivered to the ground floor. They can’t be taken upstairs or into specific rooms, so please bear this in mind when placing your order.

Important things to know about our two-man delivery:

On the day

You’ll get a 3-hour time slot in advance.

Then, a heads-up 30-60 minutes before the driver arrives.

If you are not available on your chosen delivery day, you will be charged a redelivery fee, unless 2 working days notice is provided. This fee will be equivalent to the original shipping fee applicable to your order.

Please be available all day

Delivery slots can vary slightly, so please make sure someone is available all day, even after your 3-hour window has been provided.

Parking, pathways & protection

Please make sure there’s space nearby for the van to park safely.

Clear a path to the room of choice and protect any flooring or furnishings to prevent damage.

If there’s a problem…

Let the drivers know straight away if there are any issues, or report to us within 24 hours of delivery.

What’s not included in this service

Unpacking or package recycling - Please dispose of the packaging carefully. Returns must be sent in the original packaging, so thoroughly check your item before throwing it away.

We don’t offer assembly services - If you hire a third-party service, that’s at your own risk, and we can’t cover any costs if something goes wrong.

ISLANDS, NORTHERN IRELAND & OTHER REMOTE AREAS

Unfortunately, we cannot offer Delivery to Islands or Northern Ireland.

We deliver to some Remote Areas and advise to allow an additional 10 working days for delivery.

For Two-Man Delivery services in remote areas, we have reduced availability and delivery dates. To ensure you are given the most suitable and soonest available dates, you will be contacted by our Delivery Partner directly to book in your delivery.

You will be advised at checkout of the delivery timeframes appropriate to your area. Likewise, you will not be able to proceed with your order if we cannot provide delivery in your area.

If you choose to forward your parcel to another country using your own courier, we can’t take responsibility for any issues after it has reached your UK delivery address.

*Islands is defined as follows: Aberdeen (AB), Dundee (DD), Inverness (IV), Kirkwall (KW), Paisley (PA), Perth (PH), Falkirk and Stirling (FK), Kirkcaldy (KY), Isles of Scilly (TR21-25), Orkney Islands (KW1-17), Western Isles (All HS Postcodes), Shetland Isles (All ZE Postcodes), Jersey (All JE Postcodes), Guernsey (All GY Postcodes), Isle of Man (All IM Postcodes), and Isle of Wight (PO30-41)

Can’t find what you’re looking for? You can read our FAQs here .

Bedding, Bathroom & Accessories

CHANGED YOUR MIND?

If you’ve changed your mind, you have 30 days from the day you received your order to return any items back to us.

For hygiene and repackaging purposes, we ask that you only return items that are unused, unwashed and in the original packaging. Any items that are used or returned outside of the 30-day window will not be refunded unless the return has been approved by a member of our Customer Services team.

Unfortunately, we are unable to offer exchanges. If you would like to exchange your items, we ask that you follow the below steps to make a return and place a new order.

Please note that any delivery charges will not be reimbursed.

HOW DO I RETURN SOMETHING?

All orders delivered by Evri can also be returned via Evri for FREE. You can arrange a free return with Evri here.

You are welcome to return your parcel using an alternative service, however, you will be responsible for the associated postage costs, and we will not reimburse the charges incurred. Below is the address that returns should be sent to:

DUSK Unit 6 Ontario Drive iPort Doncaster DN11 0BF

Whichever way you decide to make the return, please keep hold of your proof of postage, or collection, until you see the refund in your account.

Once we receive your return, we will process your refund within 14 days. You’ll receive an automated email with the details of your refund. Please allow an additional 3 to 5 working days for the amount to be visible in your bank/Paypal account. If you have paid by Klarna, please contact Klarna directly to discuss your refund. Further information and Klarna’s user terms you can find here.

Beds, Sofas, Storage

CHANGED YOUR MIND?

If you’ve changed your mind, you have 28 days from the day you received your order to return this to us.

For repackaging purposes, we can only accept a return for an item that is in the original packaging in a condition suitable for resale.

Unfortunately, any items that are used or assembled cannot be accepted for a return.

HOW DO I RETURN SOMETHING?

Please contact us directly to arrange a fuss-free return. We will arrange a collection for you. Please note there is a collection fee of £39.99, which will be deducted from your refund.

Once we receive your return, we will process your refund within 14 days. You’ll receive an automated email with the details of your refund. Please allow an additional 3 to 5 working days for the amount to be visible in your bank/Paypal account. If you have paid by Klarna, please contact Klarna directly to discuss your refund. Further information and Klarna’s user terms you can find here.

Mattresses

CHANGED YOUR MIND?

We recommend trialing your Mattress for at least 4 weeks to allow for adjustment before deciding if the Mattress is right for you. If not, you can make a fuss-free return as part of our 100 Night Sleep Trial which you can read in full by clicking here.

HOW DO I RETURN SOMETHING?

In the unlikely event you’ve slept on your DUSK mattress for 4-6 weeks and still don’t think it’s right for you, please contact us directly to arrange a fuss-free return.

A collection fee of £39.99 applies to any Mattress returned under the 100 Night Sleep Trial. This amount will be deducted from your refund.

Once we receive your return, we will process your refund within 14 days. You’ll receive an automated email with the details of your refund. Please allow an additional 3 to 5 working days for the amount to be visible in your bank/Paypal account. If you have paid by Klarna, please contact Klarna directly to discuss your refund. Further information and Klarna’s user terms you can find here.

Faulty Items

We take a lot of pride in the quality of our products and the service we provide to our customers. If you receive an item that isn’t up to our usual standards or are unhappy with the quality over time, you can let us know by attaching images of the fault here.

Please make sure you send over images showing the fault and the DUSK label, so we’re able to identify the issue. To avoid any delays in us resolving this for you, please include your order details.