ROUND IN & OUTDOOR SIDE TABLE RONA

All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

Shipping option

Estimated delivery time

Price

Free Shipping (United Arab Emirates, Saudi Arabia, Qatar)

1-3 Weeks

Free

Free Shipping (Rest of world)

2-4 Weeks

Free

Additional information regarding the expected delivery time may be displayed during checkout.

International Shipping

International shipping is offered worldwide.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer. Isola Club takes no responsibility for any delays caused by local holidays.

How do I check the status of my order?

When your order has shipped, you will see a tracking code at your order page you can use to check its status. Please allow 48 hours for the tracking information to become available.

Please ensure that your shipping address details are correct, as they are used to process your order. Isola Club is not responsible for orders with incorrect or missing information if they cannot be delivered to you.

If you have any questions, please get in touch with us at info@isola.club with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please refer to our "Return Policy".

*COVID-19 delays may occur.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@isola.club. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The customer is responsible for covering the return expenses, given that the shipping is international.You can always contact us for any return questions at info@isola.club.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Your refund may be subject to a deduction for the shipping fee, even if it is already included in the order price.

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