Rolling Handle Starter Bundle

We aim to dispatch orders as quickly as possible. Shipping options, prices and estimated delivery times are shown at checkout based on your location, order weight and parcel size.

United Kingdom Shipping

Free UK Shipping Promotion

•Free UK delivery is available on orders over £75.

•This promotion applies to eligible UK mainland orders only.

•Oversized, heavy or specialist-shipping items are excluded.

•Channel Islands are excluded.

UK Delivery Services

Tracked 48 – Fully trackable service with an expected delivery time of 2–5 working days.

Tracked 24 – Fully trackable service with an expected delivery time of 1–2 working days.

Standard Delivery – Fully trackable service with an expected delivery time of 5–7 working days.

FedEx Priority – Fully trackable courier service with an expected delivery time of 1 working day.

UK Dispatch Times

Orders placed before 3pm are usually dispatched the same working day. Orders placed after 3pm are usually dispatched the next working day.

On rare occasions, dispatch or delivery may be delayed. If this happens, we will aim to contact you as soon as possible.

UK Delivery Costs

Shipping costs are automatically calculated at checkout based on the weight, size and destination of your order.

Out of Area and Restricted UK Postcodes

Certain areas may have shipping restrictions, including some remote postcodes such as ZE postcodes. In these areas, we may only be able to ship items under 10kg or under 60cm in length due to carrier restrictions.

If you are ordering a large, heavy or oversized item to a remote location, please contact us before ordering so we can confirm the most suitable shipping method.

International Shipping

International Delivery Services

Standard – Tracked international service. Typical delivery time is around 5–10 working days.

Express – Our fastest international delivery option. This service is fully tracked and typically arrives within 3–5 working days.

International Dispatch Times

International orders placed before 11am are usually dispatched the same working day. Orders placed after 11am are usually dispatched the next working day.

On rare occasions, dispatch or delivery may be delayed due to courier delays, customs processing or destination-country restrictions.

International Delivery Costs

International shipping costs are automatically calculated at checkout based on the weight, size and destination of your order.

Customs, Duties and Import Taxes

International customers are responsible for any customs duties, brokerage fees, import taxes or other charges required by the destination country.

Please make sure you track your parcel and are available to receive it, pay any applicable duties or taxes, or make alternate arrangements with your local carrier.

Gods Of Grip is not responsible for packages held by local customs or carriers due to unpaid duties, unpaid taxes, failed delivery attempts or missed collection deadlines.

We will provide the necessary shipping information and documentation before dispatch where required.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information by email where a tracked service has been selected or provided.

Please use your tracking number to monitor the parcel and arrange delivery or collection with the carrier if required.

Large, Heavy or Oversized Items

Some products may require a specialist courier due to their weight, size or shape. This may include items such as Saxon Bars, Grip Machines, long bars or other oversized equipment.

Oversized items may be excluded from free shipping promotions and may have different delivery times depending on the courier used.

Questions?

If you have any questions about shipping, delivery options or ordering oversized items, please contact us at info@godsofgrip.com .

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Looking to return an item? Please visit our

Return an Item

page for step-by-step return instructions, including the Royal Mail Returns Portal for eligible UK returns.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, in its original packaging, and with any tags, bags, inserts or accessories included. You’ll also need your receipt, order number or proof of purchase.

UK customers may be able to return eligible items using our Royal Mail Returns Portal. If your item is too large, heavy or unsuitable for Royal Mail, such as a Saxon Bar, Grip Machine or other oversized item, please contact us first and we’ll advise on the best return method.

International customers will be provided with the correct returns address after contacting us. Please send us your return tracking number as soon as it is available.

Items sent back to us without first requesting a return may not be accepted.

You can always contact us for any return question at

info@godsofgrip.com .

Damages and Issues

Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and put it right as quickly as possible.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

•Custom, personalised or special-order items

•Digital products once delivered or downloaded

•Used or opened consumables, including chalk, salts, resin or similar products

•Apparel that has been worn, washed or returned without its original tags or packaging

•Items that are used, damaged, incomplete or not in as-new condition

•Gift cards

•Sale or clearance items, unless faulty

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return has been accepted, you can place a separate order for the new item.

UK and EU Cooling-Off Rights

For most online orders, UK and EU customers have the right to cancel within 14 days of receiving their order, for any reason and without justification.

After telling us you wish to cancel, you must return the goods within 14 days.

As above, your item must be in the same condition that you received it: unworn, unused, in its original packaging, and with any tags, bags, inserts or accessories included. You’ll also need your receipt, order number or proof of purchase.

For change-of-mind returns, customers are responsible for return postage unless the item is faulty, damaged or we have made an error with your order.

Refunds

We will notify you once we have received and inspected your return, and let you know whether the refund has been approved.

If approved, you’ll be automatically refunded to your original payment method.

For change-of-mind returns, we refund the item cost and any standard outbound delivery cost where required by law. Additional delivery upgrades, express shipping, oversized delivery charges or international shipping upgrades may not be refunded unless the item was faulty, damaged or we made an error with your order.

Refunds are processed within a maximum of 14 days of receiving the returned goods, or receiving proof that the goods have been returned. Refunds are usually processed much sooner, often on the same day the return arrives with us.

Please remember it can take additional time for your bank, card provider or payment provider to process and show the refund.

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