Rock Climbing Panels - ElevatedCore Rectangular Wood Modular Panel

If you choose FREE or the first class mail option, once your items are in the mail, the package is no longer the responsibility of Tags 4 Tots. We will not replace lost or stolen packages. If you purchased the priority or priority express shipping option, your package did come standard with insurance and we will file a claim.

For international orders, the buyer acknowledges responsibility for any import or customs fees and/or taxes.

What is your turn-around time?

Most orders received will be processed the next business day. Overnight orders, second day orders, orders requesting Saturday delivery or any special shipping requests should be placed before 10am CST. Unfortunately, due to Harrison's chemo treatments on Monday's, for your order to go out on a Monday it would need to be placed by 10pm CST on Sunday. If you need a package by a certain time call us and we will do what we can to accommodate.

Can I combine orders?

Due to the increase in volume we are not able to combine orders at this time.

What is your return policy?

Our car seat tags, medicine charts, and baby on board signs can be returned or exchanged. Return's will be subjected to inspection and the amount refunded will be based on the quality of the return. If you received the wrong/damaged item you have 24hrs upon receiving the item to email Sales@tags4tots.com.

For sanitary reasons, paci clips and car seat covers can not be returned.

My Amazon order was wrong

If you purchase an item off of Amazon it is fulfilled by Amazon. Due to their large warehouses they sometime make mistakes. Please contact Amazon with your order number and they will be able to assist you. Unfortunately, we can not do anything with Amazon orders.

What are the duties and custom fees?

International shipments are subject to Goods and Services Tax and applicable Sales Tax, which are levied once a shipment reaches their country. In addition there are brokerage fees and custom clearance charges which are imposed by the carrier. These charges are the responsibility of the recipient. Tags 4 Tots has no control over these charges and cannot predict what they might be. Contact the local office of the carrier to determine these charges.

How long will my order take to ship?

SHIPPING TIMES

SHIPPING OPTION UNITED STATES INTERNATIONAL

FREE

Takes approx. 5-7 days for delivery

Does NOT cover lost and/or stolen goods

FIRST CLASS

Takes approx. 3-5 days for delivery

Does NOT cover lost and/or stolen goods

Takes approx. 15-30 days for delivery

Once packages leave the United States, there is no way to track them or know how long they will take to arrive at their destinations

If you need your package sooner, then please purchase the priority or priority express shipping

PRIORITY

Takes approx. 2-3 days for delivery

Comes with insurance if your package is lost

Takes approx. 6-10 Days for delivery

Once packages leave the United States, there is no way to track them or know how long they will take to arrive at their destinations

PRIORITY EXPRESS

Takes approx. 1-2 days for delivery

Comes with insurance if your package is lost

Takes approx. 3-5 days for delivery

Once packages leave the United States, there is no way to track them or know how long they will take to arrive at their destinations.

How do I file a claim with USPS?

To file a claim with USPS go to https://www.usps.com/help/claims.htm and click on the domestic tab to file a claim within the United States or the international tab for orders outside of the United States. Then follow the directions as stated.

What if my package is returned to Tags 4 Tots?

If your package is returned to Tags 4 Tots, you will receive a refund of the SUBTOTAL of your order. To reship, additional postage will need to be purchased. That listing can be found by clicking here.

Contact - Three Little Tots - Checkout

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Gift cards

Downloadable items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at johanna@tagsfortots.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at johanna@tagsfortots.com and send your item to: 2924 Tiara Lane Evansville Indiana US 47711.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 2924 Tiara Lane Evansville Indiana US 47711

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - Three Little Tots - Checkout