RitFit BUFFALO Multifunctional Smith Machine with Lat Pull Down and Cable Crossover for Versatile Strength Training

Please note that we are doing our best to provide the most updated information we can regarding Lead Times & Shipping Delays. Keep in mind however that these Lead Times & Shipping Delays are changing constantly. Our Lead Times and Shipping Delay Time Frames are ESTIMATED these Lead Times & Delays will change. You may receive your order sooner than expected or you may receive your order Later than Expected. At this time due to increased inquiries and short staff we are asking for patience. If you are contacting us regarding an order you have already placed or contacting us regarding an order you would like to place please allow 24-48 hours for a response.

Note that all Manufacturers - Warehouses - Fulfillment Centers associated with Fitness Equipment are extremely busy and very far behind in regard to shipping orders. Everyone is doing the best they can. Information - Lead Times - Inventory is changing constantly. Every order we receive is submitted for shipping. Every single one. Whether it is submitted for shipping from our own warehouse or submitted for shipping to a Manufacturer Fulfillment center. The faster you place your order the faster you get entered into the queue for shipping.

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

DELIVERY TIME

It usually takes 7-10 business days to deliver products. Holidays and shopping seasons may expand the delivery time.

SHIPPING LOCATION

We ship within the United States only excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, and military and air force bases.

For the Hawaii order, you may use SHIPTOHAWAII service to transit your package. RitFit provides free shipping service from the RitFit warehouse to the transit warehouse.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

FedEx ETA UPDATES

If you receive a shipping notification with a FedEx ETA, please notice that the FedEx system automatically generates the tracking number with an ETA as soon as the order is processed. However, after they receive the shipment information, there will be updates and modifications to the delivery schedule. Please notice that the latest update on FedEx shall prevail.

CUSTOMS, DUTIES, AND TAXES

RitFit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

RitFit​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.S.

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Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@ ritfitsports.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ritfitsports.com.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - RitFit - Checkout