RING SIZER

Items purchased with standard shipping will be sent via Royal Mail International Tracked & Signed and are insured up to £250.

Items purchased with domestic standard shipping can be insured up to £750.Express shipping is sent using DHL Express CO2 Neutral Shipping which means your order is tracked, and fully insured and as soon as it is ready to be dispatched it will arrive within 2-4 working days.

If your piece is in stock, it will be dispatched within 2-3 business days. Please allow up to 8 weeks for made to order items to be dispatched. For a fast turnaround, please get in touch at hello@anniekingjewellery.com.

International customers are responsible for any tax fees or duties.

All international orders are final.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@anniekingjewellery.com . Please note that returns will need to be sent to the following address:

Annie KingStudio 14142 Crownpoint RoadGlasgow

G20 9TA

Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hello@anniekingjewellery.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned: customised jewellery, bespoke jewellery and digital downloads Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@anniekingjewellery.com .

Contact - Annie King Jewellery - Checkout