Ring Sizer

We aim to ship your order as quickly as possible.

• Processing Time: Orders are processed within 1-2 business days.

• Shipping Time: Delivery times depend on your location. Please allow 2-10 business days for delivery.

• Shipping Costs: Shipping costs are calculated at checkout. We are not responsible for any additional customs fees or taxes incurred in your country.

Shipping costs are set prices by our carrier, and not determined by us. We strive to keep our prices as low as possible to ensure customer satisfaction."

• Order Tracking: Once your order is shipped, you will receive a tracking number.

• Responsibility: We are not responsible for delays caused by the courier or customs.

• Standard Shipping (Free / Regular Rate): We are responsible for your order until it is delivered to you. In the rare case of a delivery issue, we will always provide an appropriate solution. Please note that resolution may depend on the investigation process of the carrier (e.g. PostNL), which can take some time.

• Shipping Guarantee (+€4.95) Our Shipping Guarantee is an optional service for customers who prefer extra convenience and faster resolution.

With this option, you receive:

•Priority support in case of delivery issues

•Faster replacement or refund without waiting for carrier investigations

•Extra peace of mind, especially for international orders

This option does not replace your statutory consumer rights, but offers a quicker and more streamlined resolution process.

If you have any questions about shipping, feel free to contact us!

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1. Return Period

• You have 14 days from the date of delivery to request a return. After this period, we are unable to accept any returns.

2. Non-Returnable Items

• For hygiene reasons, we do not accept returns on earrings.

• Items that are damaged, defective, discolored, or altered after delivery are also not eligible for return or refund.

3. Return Conditions

• All returned items must be in their original condition, unworn, and in their original packaging.

4. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 10 business days.

5. Shipping Costs

• Return shipping costs are the responsibility of the customer.

If you have any questions or need assistance, feel free to contact our customer service team. We’re here to help!

6. Discoloration & Damage

We want you to be happy with your purchase! If your product has an issue like discoloration (which shouldn’t happen), feel free to contact us and we’ll sort it out for you. Unfortunately, we can’t check for damage, but if your item does get damaged, we encourage you to reach out. While we can’t guarantee everything, we’ll do our best to make things right!

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