Resistance Command Cards - Dropzone Commander

Backorders & Out of stock items

If an item is listed as currently out of stock, that means it is being ordered in from our suppliers. Most of our ranges are kept in stock at all times. This is especially true for Games Workshop products, where we aim to keep the whole range in stock at all times.

We get multiple deliveries a week so you should never be waiting long for stock to arrive.

If there is something you would like to order that is not listed on our website we will be happy to try and order it from our network of suppliers. Usually, we are able to offer competitive discounted pricing even on special orders.

Part Shipping/Splitting Orders

WE DO NOT SPLIT OR PART SHIP ORDERS - If this is something you need us to do you would have to contact us and agree to pay a second shipping charge (regardless of order size) and our staff will be happy to assist with this.

Delivery

All our orders are sent with either Royal Mail or a UK based tracked courier service. If your order ships with a courier service you will receive either an email or text message letting you know when to expect the delivery to take place, and giving you the option to arrange delivery at a convenient time. Otherwise, Royal Mail will deliver via your normal post.

If there is no answer at the address when your parcel arrives, you will be left a calling card with instructions on how to collect your order or rearrange delivery.

UK Shipping Rates & Delivery Times

Please keep in mind that we cannot guarantee delivery times as they are only estimates. Regrettably, we are unable to refund delivery costs in the event that the delivery date does not meet the provided estimates.

UK Next Day Delivery (Weekdays)

To take advantage of our next day delivery service, you will need to place your order before 1 pm GMT Monday to Thursday. If you place your order after 1 pm GMT Friday, it will be delivered on Tuesday. If you want to get next day delivery on a Friday before 1 pm, please select Saturday delivery from the drop-down menu.

Please note our standard shipping is Royal Mail 48 and costs £3.99.

Goblin Gaming - Shipping Fees

Please see a breakdown below of all the various shipping options available when buying from Goblin Gaming.

We offer FREE UK SHIPPING on all orders over £75 (excludes aerosol shipping).**

Our UK Shipping Fees

•Royal Mail 48 - 2-5 Working Days - £3.99

•Royal Mail 24 - Usually next working day (can take up to 3 working days) - £4.99

•DPD Ship to Shop - Ship to your local store for collection (Cheapest Next Day Service) - £5.99

•DPD Next Day - Next Day Tracked (Next Day Excludes Weekends) - £7.99

•DPD Saturday - Saturday Delivery (Must be ordered before Friday at 1 pm) - £9.99

•Aerosol Shipping - Monday to Friday (Excludes weekends must be booked before 1 pm) - £6.99

**Free shipping with Royal Mail 48 service - excludes orders containing aerosols and any orders shipping to outside of the UK.

We currently only ship to the United Kingdom.

Please note that aerosols have to go via a hazardous items service and are charged at £6.99 per order. You must select aerosol shipping at the checkout when buying any spray paints.

Contact - Goblin Gaming - Checkout

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@goblingaming.co.uk . Please note that returns will need to be sent to the following address: 3-5 Witton St, Northwich CW9 5AT, United Kingdom If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@goblingaming.co.uk .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like custom products. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@goblingaming.co.uk.

Contact - Goblin Gaming - Checkout