Remote Capable LED Exit and Emergency Combo - Low Profile - Universal Mount- Includes both Red and Green LED

Exit Sign Warehouse offer’s Free Ground shipping via UPS, FED Ex or USPS for orders over $400. Oversized items are subject to shipping cost . No cost shipping applies to contiguous U.S. states and excludes Alaska, Hawaii and Puerto Rico. Next Day Air and 2nd Day Air are also available for an additional fee

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Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.-

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Additional non-returnable items: Custom Signage of Any Type

Tritium Self Luminous Exit Signs (Subject to a 35% restocking fee)

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted. its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@exitsignwarehouse.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@exitsignwarehouse.com and send your item to: 3835R E Thousand Oaks Blvd Westlake Village California US 91362.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: 3835R E Thousand Oaks Blvd Westlake Village California US 91362

The customer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you received free shipping and return a product within the 30 days, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If returning a product over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

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