Regular | 4 Month

SHIPPING INFORMATION

Our Guarantee

We will always ensure our customers receive their shipment. If your order does not arrive within the expected delivery timeline below, please just click the HELP link at the top of our website and send us a message or send us an email to support@mysterytacklebox.com and we'll be happy to locate your shipment or send a replacement shipment if necessary.

Expected Delivery Time

All subscription boxes ship within 10 days of the order being placed. Once your order ships, you’ll receive a confirmation email along with tracking information which is also available from the main page of your online account. If you purchase over the weekend your shipment will ship out on Monday. All orders will be delivered Monday through Friday.

U.S.

You can expect delivery within 5-7 business days for all customers within the continental United States. Customers in Hawaii, Alaska, Guam, Puerto Rico or a United States Military Base are asked to wait up to 2 business weeks for shipments to arrive.

Canada

For all other orders, you can expect delivery within 2-3 weeks after your order has shipped. Canadian tracking information is only active while a shipment is in transit within the United States. Tracking information will not update beyond the Canadian border. There is a $9.99 shipping surcharge for orders placed to Canada.

Shipping Carriers

We ship all of our products with UPS and the United States Postal Service (USPS). UPS is the carrier that picks up the orders from our facility and then the individual packages are handed off to the USPS to make the final delivery to your address.

Shipping Destinations

We currently ship within the United States and Canada.

Shipping Fees

All of our prepaid multi-month subscription boxes ship for FREE within the United States. Monthly subscription purchases within the United States will be subject to a $4.99 shipping fee. Specialty kits under $59 will be subject to a $4.99 shipping fee. All Canadian shipments are subject to a $9.99 shipping fee.

Tracking My Order

Once your order ships, we will send you a confirmation email with tracking information. You can also login to your account at any time to check the status of your shipment and view tracking from the main page after logging into your account. Tracking numbers may take a full 24-48 hours from the ship date to activate, and it's normal for a few days to go by without a location update. Please be aware that if your order contains more than one item you may receive more than one tracking as products may ship from different locations depending on the item ordered.

All shipments come equipped with forwarding capabilities which means customers can edit their shipping address while a shipment is in transit by contacting a USPS Post Office and requesting 'Mail Forwarding' to get your package re-routed. Please be aware it can take up to an additional 2 weeks to arrive once a shipment has been re-routed.

Contact - Mystery Tackle Box - Checkout

All Sales are final and we do not accept returns or exchanges for Mystery Tackle Boxes, specialty boxes, one-time products, apparel, or other subscription boxes. Subscription boxes or any product received in the boxes are nonrefundable and are ineligible for returns. The final day to cancel your subscription before you are charged is the last day of the month. Once an order is processed, it is ineligible for refunds or returns.

What happens if I am missing something in my box or I receive the wrong box?

If you are missing anything from your box, or you receive a wrong box, please contact our support team at support@mysterytacklebox.com . Our friendly staff will always ensure you receive store credit value for the missing items or are shipped the correct box

Contact - Mystery Tackle Box - Checkout