Refillable Chalk Ball Bundle

At Gymbum UK, we strive to provide a seamless shopping experience for our customers. Please review our shipping policy to understand how we process and deliver your orders.

Some of our products are fulfilled by Amazon, allowing us to offer faster and more reliable delivery services. When you order an item fulfilled by Amazon, it will be dispatched directly from their warehouses, ensuring efficient processing and timely arrival. This also means your order may arrive in Amazon-branded packaging.

We choose Amazon’s fulfilment service for select products to provide you with the best possible shopping experience, including quicker delivery times and secure handling. If you have any questions about fulfilment, feel free to contact our customer support team.

Shipping Methods: We offer standard and expedited shipping options for domestic and international orders. Shipping costs and delivery times may vary depending on your location and selected shipping method.

Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times: Standard shipping: Domestic orders typically arrive within 3-7 business days after dispatch. International orders may take 5-7 business days for delivery, depending on the destination. Expedited shipping: If you choose expedited shipping at checkout, your order will be prioritized for faster delivery. Domestic orders usually arrive within 5-7 business days, while international orders may take 5-7 business days.

Shipping Rates: Shipping rates are calculated based on the weight of your order and your delivery location. You can view the shipping costs at checkout before completing your purchase.

Tracking Your Order: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

Shipping Restrictions: Please note that certain products may be subject to shipping restrictions due to size, weight, or destination regulations. We do not ship to PO boxes or APO/FPO addresses.

Customs and Duties: For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total.

Lost or Delayed Shipments: In the rare event that your order is lost or delayed in transit, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Shipping Information

Where Do Our Products Ship From?GymBumUK is a proud UK-based company, and we strive to get your orders to you as quickly as possible. While we hold most products in stock at our UK warehouse, some items may ship from one of our carefully selected partner warehouses if they are temporarily unavailable locally.

This allows us to offer you a broader selection of styles, sizes, and great prices. Delivery times for these items may be slightly longer, and we appreciate your understanding as we work to improve our service.

2. FAQ Section

Add a question like:

Why is my order taking longer to arrive?Some of our items ship directly from partner warehouses if they are temporarily out of stock in our UK warehouse. This ensures we can continue to offer you a wide variety of products without long-term stock limitations.

Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@gymbumuk.com. Our dedicated team is here to assist you with any inquiries related to shipping and delivery.

Thank you for choosing Gymbum UK for your activewear needs. We appreciate your business!

Contact - GymBum UK - Checkout

GymBumUK.com Returns and Refund Policy

Last updated: 20/01/2024

At GymBumUK.com, we strive to ensure our customers are fully satisfied with their purchases. If, for any reason, you are not completely happy with your order, we are here to assist you.

1. Returns

Eligibility: To be eligible for a return, items must be returned within 30 days of receipt. The items must be unused, in their original condition, and with all original tags and packaging intact.

Color and Appearance Disclaimer: Please note that while we aim to represent our products accurately, colors may vary slightly due to individual screen settings, lighting, and photography. Minor colour variations do not qualify as defects; however, if you believe the color differs significantly from the item shown on our website, please contact us at support @gymbumuk .com .

Non-Returnable Items: Certain items are non-returnable, including sale items, gift cards, and any personalized or customized products.

Process: To initiate a return, please contact our customer service team at support @gymbumuk .com with your order number and reason for return. We will provide you with a return authorization and instructions on how to send your item back to us.

2. Refunds

If you are not fully satisfied with your order, we offer refunds in the form of store credit. This gives you the flexibility to select another product from our extensive range.

Store Credit: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your return. If approved, your refund will be processed, and a store credit will be issued within 7–10 business days.

Non-Refundable Items: Please note that certain items are non-refundable, including sale items, gift cards, and any personalized products.

3. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return it for store credit and place a new order.

4. Shipping

Return Shipping: You are responsible for the cost of return shipping, which is non-refundable.

Lost or Damaged Returns: We recommend using a trackable shipping service or purchasing shipping insurance. GymBumUK.com is not responsible for items lost or damaged in transit.

5. Damaged, Incorrect, or Color-Issue Items

If you receive a damaged or incorrect item, please contact us at support @gymbumuk .com within 7 days of receiving your order. We will arrange for a replacement or issue store credit once the item is returned.

If you feel the colour of your item is significantly different from the product shown online, please send us a photo of the received product for review. We will work with you to resolve the issue.

6. Contact Us

For any questions about our returns process, please contact us at support @gymbumuk .com .

Contact - GymBum UK - Checkout