Reed Collection 2 Drawer Console

1. IntroductionThis Shipping Policy outlines the practices and procedures Wiggle Click Ltd follows in relation to the delivery of products purchased on our site. By purchasing from Wiggle Click Ltd , you agree to the terms set out in this policy.2. Shipping DestinationsWe currently ship to addresses within the United Kingdom. For international shipping inquiries, please contact our customer service.3. Shipping FeesShipping fees are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout before finalising your order.4. Dispatch TimesOrders are typically dispatched within 1-3 business days of the order being placed. In the event of a delay, we will notify you by email.5. Delivery Times- Standard Shipping: 3-5 business days.- Express Shipping: 1-2 business days (additional fees apply).Please note, these are estimated delivery times, and actual delivery can vary due to factors beyond our control.6. TrackingOnce your order is dispatched, you will receive an email with tracking information, enabling you to monitor the progress of your delivery.7. Failed DeliveriesIf a package cannot be delivered due to an incorrect address or the recipient being unavailable, it may be returned to our warehouse. We will contact you to arrange redelivery, which may incur additional charges.8. Damaged or Missing ItemsIf your order arrives damaged or if an item is missing, please contact our customer service within 7 days of receiving the package. We will arrange for a replacement or refund as necessary.9. Returns & ExchangesPlease refer to our Returns Policy for details on how to return or exchange items purchased from Wiggle Click Ltd .10. Special ConsiderationsFor large or bulky items, or for special shipping requirements, additional fees may apply. Customers will be informed of such charges before dispatch.11. Contact InformationFor queries or concerns related to shipping, please reach out to: Company: WiggleClick Ltd trading as Lucidora Email: info@wiggleclick.com Registered Address: 2 Bourdon Street, Manchester, M40 7DB Phone number: +443300439969 Company Number: 12931090

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We offer a 14-day return policy. You have 30 days from the date you receive your item to initiate a return.To qualify for a return:- The item must be in the condition you received it: unworn or unused, with tags, and in the original packaging.- Present the receipt or proof of purchase.To begin the return process:1. Reach out to us at returns@wiggleclick.com .2. Upon approval, we'll provide the return address and further instructions.3. Please note that we won't accept items returned without prior authorisation.If you have any questions about returns, feel free to contact us at returns@wiggleclick.com .

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at returns@wiggleclick.com ..

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