Rechargeable Motion-Sensor LED Night Light

Shipping overview

Smart Picks World ships to more than 40 countries across Europe, North America, Asia, Africa, and Oceania. All orders include free standard shipping to supported destinations.

Shipping cost

We offer free standard shipping on every order to all supported destinations listed below. No shipping fees are added at checkout.

Estimated delivery times

After your order is confirmed, it typically takes 1–3 business days for processing (picking, packing, and handing off to the carrier). Once shipped, delivery usually takes:

Europe — 5–12 business days

North America — 7–15 business days

Asia & Middle East — 7–15 business days

Africa — 10–15 business days

Oceania — 10–15 business days

Total estimated delivery is 3–15 business days from the date of order confirmation, including processing. These are estimates — actual delivery may be faster or slower depending on your specific location and carrier conditions.

Where we ship

We currently ship to the following countries and territories. If your country is not listed, it is not yet available for delivery from Smart Picks World.

Europe

Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom

North America

Canada, United States

Asia & Middle East

Bahrain, Iraq, Israel, Japan, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Singapore, Turkey, United Arab Emirates

Africa

Algeria, Egypt, Libya, Morocco, Tunisia

Oceania

Australia, New Zealand

Order tracking

Every order receives a tracking number. Once your order has been shipped, you will receive an email with your tracking link so you can follow your package. If you have not received tracking details within 5 business days of placing your order, please contact us.

Customs, duties, and taxes

For orders shipped outside the European Union, local customs duties, import taxes, or other government-imposed fees may apply when your package arrives. These charges are determined by your country's customs authority and are not included in our product prices. You are responsible for paying any applicable customs charges upon delivery. We recommend checking your country's import regulations before ordering.

Shipping delays

While we do our best to meet the estimated delivery windows above, delays can occur due to:

•Carrier congestion or weather conditions

•Customs inspection or clearance procedures

•Public holidays in the origin or destination country

•Incorrect or incomplete delivery addresses

If your order has not arrived within 20 business days of the order date, please reach out to us and we will investigate with the carrier.

Address accuracy

Please double-check your shipping address, including apartment or unit number, postal code, and phone number before completing checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, contact us immediately — changes can only be made before the order has been shipped.

Contact us

If you have questions about shipping, delivery status, or anything else related to your order, email us at info@smartpicksworld.com . Our support team is available Monday–Friday, 9:00 AM–5:00 PM Germany time and typically responds within 1 business day(s).

Operator: Hayawanati, Weißenburgstraße 41A, 97082 Würzburg, Germany

Contact - SmartPicksWorld - Checkout

We want our return and refund process to be clear and fair. If you are not satisfied with your purchase, this policy explains your options. Please contact us before sending anything back so we can guide you through the correct process.

Last updated: June 2025

Return window

You may request a return within 14 days after delivery of your order. This applies to all products purchased on Smart Picks World, unless an exception is listed below. If you are a consumer in the European Union, you also have a statutory 14-day right of withdrawal from the date you receive the goods.

How to request a return

To start a return, follow these steps:

Contact us — Email info@smartpicksworld.com or use our Contact page with your order number, the item(s) you want to return, and the reason for the return.

Wait for confirmation — We will review your request and reply within 1 business day(s) with return instructions, including the return address.

Ship the item — Pack the item securely and send it using a tracked shipping method. Keep your tracking number and proof of postage.

Important: Do not send items back before receiving our return confirmation. Returns sent without prior approval or to the wrong address may not be processed.

Return conditions

To be eligible for a full refund, returned items must be:

•Unused and in the same condition as when you received them

•In original packaging, with all tags and accessories included where possible

•Free of signs of wear, damage caused by the customer, or missing parts

Items that are returned in a used, damaged, or incomplete state may be subject to a partial refund or may be declined, depending on the condition.

Items that cannot be returned

For health and safety reasons, the following items cannot be returned once opened or used, unless they arrive faulty, damaged, or incorrect:

•Sealed hygiene products that have been opened after delivery

•Personal care items that have been used

•Products that have been customized or personalized to your specifications

Return shipping costs

Unless the product is faulty, damaged, incorrect, or was not delivered, you are responsible for the cost of return shipping. We recommend using a tracked shipping method, as refunds can only be processed once we receive and inspect the returned item. We are not responsible for items lost or damaged during return shipping.

Refund process and timeline

Once we receive and inspect your returned item:

•We will email you within 3 business days to confirm whether the refund is approved.

•Approved refunds are issued to your original payment method.

•Refunds typically appear in your account within 5–10 business days after approval, depending on your bank or payment provider.

If you have not received your refund within 14 days of our approval email, please check with your bank first, then contact us at info@smartpicksworld.com .

Exchanges

We do not offer direct exchanges at this time. If you would like a different product, size, or variant, please return the original item for a refund and place a new order.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or you received the wrong item, contact us within 48 hours of delivery with:

•Your order number

•Clear photos of the issue (the item, packaging, and any visible damage)

•A brief description of the problem

We will review the issue and respond within 1 business day(s). Depending on the situation, we will offer a full refund, a replacement, or another suitable solution. You will not be required to pay return shipping for items that arrived faulty, damaged, or incorrect.

Late or missing refunds

If you expected a refund and have not received it:

•Check your bank account or credit card statement again — some providers take time to process refunds.

•Contact your bank or payment provider, as there may be a processing delay on their end.

•If you have waited more than 14 business days after our approval email, contact us at info@smartpicksworld.com and we will investigate.

Consumer rights

This policy does not limit any mandatory consumer rights under applicable law. If you are a consumer in the European Union, you are entitled to a statutory 14-day withdrawal period for online purchases. Any provisions in this policy that provide more favourable terms than mandatory law will apply in addition to your statutory rights. For dispute resolution, the European Commission provides an online platform at https://ec.europa.eu/consumers/odr .

Contact

For questions about returns, refunds, or your order:

Email: info@smartpicksworld.com

Hours: Monday–Friday, 9:00 AM–5:00 PM Germany time

Or use our Contact page .

Operator: Hayawanati, Weißenburgstraße 41A, 97082 Würzburg, Germany

Contact - SmartPicksWorld - Checkout