Rainbow magic spring

Delivery information

How long will you take to dispatch my order?

Orders placed Monday through Friday before 2pm are usually packed and sent out the same day. Friday afternoon and weekend orders are dispatched on Mondays. At exceptionally busy times, Bank Holidays etc, please allow an extra day. If you need delivery quicker than that please call 00447919406005 . Before checkout so we can arrange a faster service.

What does delivery cost and how long will it take?

we will always offer you the cheapest delivery option at the checkout!

In certain circumstances you may need something delivered within a strict time frame, please contact us and we will endeavour to organise a special delivery.

I live outside the UK; what will delivery cost for me?

•UK

•10£

2. Irland

express delivery 40

3. EU ZONE

•50£

How can I get a tracking number?

For Standard Delivery Heavy and both Fast shipping services, we will send you a tracking number in your shipping confirmation email if one is applicable. Some of our services use Royal Mail and are not trackable, although we do obtain Proof of Posting for all orders.

What if I need to cancel or change my order?

Because of our quick turnaround time, please check your order confirmation as soon as you receive it and email us immediately if you need to amend or cancel your order. We cannot guarantee that we will be able to cancel or modify your order, but we will do everything we can.

Please ALWAYS check your order confirmation carefully anyway, to ensure you have ordered exactly what you intended to.

How are my items packaged?

We take utmost care to ensure that your items are fully protected for the journey ahead. Our packing team members are truly at the heart of our operation

Contact - ABC enterprise manchester limited - Checkout

We want to ensure you are always happy when shopping with us, but just in case there is a problem, we gladly offer returns and exchanges through our returns policy:

Items faulty on arrival

You have 30 calendar days from receipt of your order in which to inspect the goods and advise us can return your purchase in its original condition within 30 days of despatch for a refund if they were faulty on arrival. During this initial 30 day period you are covered by our quality guarantee in addition to your normal rights and will qualify for a replacement or full refund once the faulty items have been returned to us, in their original packaging complete with all accessories and documentation. We will cover the costs incurred for returning the item or provide a freepost label. With a faulty item, once received our technicians will inspect the item and seek the assistance of the manufacturer in repairs, this can take up to 14 working days. If the item is found to be faulty and cannot be repaired we will then process your requested refund/replacement. However, if the item is found to be working it will be sent back to yourself.

If you change your mind

If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 (ICAC) you can do so provided you inform us of your decision within 14 days of receipt. The item must not be used and must be 'as new' when returned to us. On receipt we will refund the purchase price of the ordered items that are returned. Please email us firstly to obtain Returns Authorization Number and return back to us. You are responsible for paying the postage costs back to us for an item you do not want.

If you have any queries please do not hesitate to contact our Customer Services Team who will be more than happy to help.

Contact - ABC enterprise manchester limited - Checkout