Racket Bag

We aim to process and ship all orders within 1 - 2 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email with a tracking number.

Shipping Rates

Shipping costs are calculated at checkout based on your location and shipping method. We also offer free shipping on selected promotions.

Order Tracking

Every order comes with a tracking number so you can follow your package until it arrives at your door.

Customs & Duties

International orders may be subject to import duties or taxes once the shipment reaches your country. These charges are the responsibility of the customer.

If you have any questions about your order or shipping, feel free to contact us at info@playpadelhub.com

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at info@playpadelhub.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at info@playpadelhub.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off periodNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please info@playpadelhub.com .

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