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SHIPMENT PROCESSING TIME

Uniden ships to addresses within the U.S., U.S. Territories, APO/FPO/DPO addresses, and Canada.

•Orders will be shipped within 2 business days in most cases.*

•Orders are not shipped on weekends or holidays.

* Shipments to Canada, Puerto Rico, USVI, Guam, and American Samoa will be consolidated and shipped on weekly or bi-weekly (on Friday) based on order volume. Estimated delivery date may vary due to customs and supply chain conditions.*

*If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.*

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method

Estimated Shipping Time *

Shipping Rate

FedEx SmartPost®

3-5 business days

$4.99 - $19.99 (Depending on Order Value)

FedEx International Ground® *Canada Only*

1-3 weeks

$40.00 Flat Rate

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Your tracking number will be active within 24 hours after your package has been shipped.

Click Here to Track your Shipment

Shipment confirmation & Order tracking

•Overnight delivery is only available for orders with delivery addresses within the continental United States.

•We cannot ship via FedEx SmartPost® to Canada, Alaska, or Hawaii.

•Please add an extra day for shipping to Alaska or Hawaii.

•UPS and FedEx will not ship to a P.O. Box. Lithium-ion batteries cannot be shipped priority (by air).

Shipment confirmation & Order tracking

If you wish to have your package delivered to your business, you MUST enter your business name in the "Business Name" field of the address if this is being shipped to a business. Otherwise, it will be returned to us and you will be charged in order to have it shipped again.

Uniden is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Uniden is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

We do our best to ensure your items arrive to you safely but sometimes things happen. If you utilized our Checkout+ feature, rest assured that your package is protected! With package protection, in the event that your package is lost, stolen, or damaged while in transit, we will replace it free of charge. To start a shipping claim, please click here .

Contact - Uniden America Corporation - Checkout

Products Purchased Directly From Uniden America Corp.

With the exception of “factory certified”, “like-new”, “refurbished”, “reconditioned”, “renewed”, or other similar products (hence forth known as “factory certified”), all new products purchased directly from Uniden America Corporation (“Uniden”) are covered by the limited warranty included in the goods packaging. Typically, these warranties include a one-year warranty on goods, a three-year warranty on marine products and a 90-day warranty on parts and accessories. Goods that are not used in a manner consistent with its specifications or use or maintenance directions, or if is improperly installed, modified or maintained are excluded from such warranty coverage. Digital Keys are non-transferable and non-refundable. Please refer to warranty information included in the package for exact specifications for your purchase.

New products purchased from Uniden may be returned for a full refund, excluding shipping and handling charges, only if the product is returned within 30 days of the date it was delivered to the customer only if the product is in complete and good condition. Unfortunately, we cannot accept returns past the 30-day window. If the unit is not functioning correctly, please refer to the warranty information above. Factory Certified products are not returnable but are covered by a 90-day limited warranty.

“Factory certified” products are discounted products that may include damaged packaging, open box, returned, or other “not new” situations. All “factory certified” products are professionally inspected, tested, and certified to operate at Uniden standards. These products may have slight signs of wear and tear, such as scratches, dents, or chips which do not affect usability or performance. All accessories are included. These products come with a 90-day warranty. All sales are final.

Uniden sells and supports products sold in the United States of America (USA) and Canada (CAN). For products either purchased outside of USA/CAN or purchased in USA/CAN and then taken outside of this area, Uniden is unable to provide direct support for repair, warranty replacement, or other fulfillment issues. Should you wish to obtain support, you will need to have a contact with an address in USA/CAN to work as an intermediary or agent on your behalf.

To return an item that was purchased directly from Uniden, please click here . You will be directed to enter your order number and the email used to place the order.

Contact - Uniden America Corporation - Checkout