Quick-Dry Swim Trunks With Stretch Lining

Order Processing Time

Orders are processed and shipped within 1-2 business days (Monday through Friday, excluding public holidays) after payment is successfully confirmed.

Processing time does not include shipping time.

Shipping Destinations

We offer free standard shipping worldwide, with no minimum purchase required.

Express shipping is available only for the following countries:

•United States

•United Kingdom

•Canada

•Australia

Shipping Methods & Delivery Times

Standard Shipping (Worldwide)

Free standard shipping is available to all countries we ship to.

The typical delivery time for standard shipping is 10-14 business days, counted from the shipment date.

Delivery times may vary depending on destination, customs processing, and other factors beyond our control.

Express Shipping (Selected Countries)

Express shipping is available for selected countries listed below.

All delivery times are estimated in business days and start from the shipment date, excluding customs delays.

Country

Shipping Method

Estimated Delivery Time

Cost

United States

Express Shipping

5-8 business days

13.99 USD

United Kingdom

Express Shipping

3-5 business days

4.90 GBP

Canada

Express Shipping

5-7 business days

13.50 CAD

Australia

Express Shipping

4-7 business days

20.50 AUD

Delivery times may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

Order Changes & Cancellations

Once payment is confirmed and order processing has begun, orders cannot be changed or cancelled.

This does not affect your statutory rights or our Return Policy. Please refer to our Return Policy for further details.

Tracking Information

Once your order has been shipped, you will receive a shipment confirmation email with a tracking number.

Tracking information usually becomes active within 24 hours after dispatch.

Delivery Issues

If the tracking status shows "Delivered" but you have not received your package, please first check with your local postal service or nearby neighbors.

If the issue cannot be resolved, please contact us at contact@kovoapex.com, and we will assist you further.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact us at contact@kovoapex.com as soon as possible.

We will assist you in investigating the issue and, if necessary, help you file a claim with the shipping carrier.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: contact@kovoapex.com

Phone: +1 5854888802

Address: 1942 BROADWAY ST STE 314C , BOULDER, CO 80302

Business Hours: Monday - Friday, 8:00 AM - 5:00 PM (Pacific Time)

Contact - KovoApex - Checkout

Return policy on customer remorse

If you change your mind, all items can be returned within 30 days, starting from the day after you receive your order. Please notify us for a seamless return process via email at

contact@kovoapex.com

We only accept returns for customer remorse on the following conditions:

For items with a manufacturer seal, the manufacturer seal must be unopened

The item must be in its original packaging with all original accessories

To return the product, you must contact us first, and we will send you a prepaid return shipping label. Don’t send items back without contacting us first. Returns must be shipped within 14 days of receiving instructions and a return label

Return policy on damaged, wrong, or dysfunctional products

If you find products in your order damaged, wrong or dysfunctional, please contact us directly by email at contact@kovoapex.com

In the aforementioned case, you will have 30 days to return these products and get a refund or replacement. This period starts from the day after you receive your order. This also includes items that become faulty within 30 days of receiving the order.

You will not be charged for return shipping as the shipping costs will already be paid by us in the return label.

Restocking Fee

There is no restocking fee for returned orders.

Returning an order

Contact us via email at contact@kovoapex.com , and state the reason for your return, and we will send the RMA return label according to the reason for your return. The return label will have shipping costs paid.

Pack the item neatly carefully and send the item.

Packing instructions:

•Securely pack the items in a box.

•Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.

•Use the address listed and affix the appropriate amount of postage.

•Ship the package from the nearest post office or shipping company of your choice.

If you did not receive a return label please send an e-mail to contact@kovoapex.com . Pack the item neatly carefully and send the item.

Canceling an order

You have 24 hours before the item(s) have been shipped to cancel your order.

In case your order has already been shipped, kindly follow the return policies stated above that correspond to your reason of return.

Lost shipments

If at least 2 days have elapsed since the expected delivery date, please contact our customer service via email at contact@kovoapex.com and allow us at least 5 days to investigate the item(s) whereabouts with the courier service. If we cannot track your shipment after the 5-day investigation, the shipment will be declared lost, and you will be entitled to a full refund, or we will send a replacement if you choose so.

Refund process

The refund will be initiated once your product is received back in our warehouse and inspected by our team. Once approved, the refund takes 5-10 business days to process. Refunds will be made in the original method of payment.

Contact Us:

E-mail: contact@kovoapex.com

Address: 1942 BROADWAY ST STE 314C , BOULDER, CO 80302

Working Hours: Monday-Friday 8:00AM - 5:00PM (PT)

Contact - KovoApex - Checkout