QuadFold Puzzle Board

Order Processing

Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a tracking number by email once your order has shipped.

Domestic Shipping Rates and Delivery

We offer a flat-rate Standard Shipping fee of $8.00 per order within the United States. Enjoy FREE Standard Shipping on all U.S. orders of $70.00 or more. Standard Shipping is typically delivered within 3–7 business days after your order has been processed.

International Shipping

We ship to many international destinations. International shipping rates are calculated at checkout based on your destination and are determined by the carrier (DHL or FedEx). International orders may be subject to customs duties, taxes, and import fees determined by the destination country, which are the responsibility of the customer.

Delivery Estimates

Delivery times are estimates and are not guaranteed, as they may vary due to carrier delays or circumstances beyond our control.

Returns

Return shipping is the responsibility of the customer; please see our Return and Refund Policy for full details.

Questions

If you have any questions about your shipment, please contact us at contact@educatedtoybox.com.

Contact - The Educated Toy Box - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@educatedtoybox.com . Please note that returns will need to be sent to the following address: The Educated Toy Box, 3943 Irvine Blvd., Irvine, CA 92602

If your return is accepted, you are responsible for arranging and paying for return shipping. We’ll send you instructions on how and where to send your package. Return shipping costs are non-refundable. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@educatedtoybox.com .

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off periodNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at contact@educatedtoybox.com.

Contact - The Educated Toy Box - Checkout