🎮Portable Retro Game Console

Shipping 8 Delivery

Order CancellationPlease be aware, once an order is placed, we can't cancel the order, as it beginsprocessing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!Priority + Insured ShippingIf you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit.If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services.However. there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.We have warehouses in the USA, Asia, the UK, and Australia, ensuring fast and efficient order fulfillment. Your products will be shipped from the location that has stock available at the time of purchase.

LOST/MISSING PACKAGESMoxyna is not liable if the incorrect address is placed during the checkout process.Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

CUSTOMSWe are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:Location *Estimated Shipping Time United States 7-15 Business days Canada, Europe 7-15 Business days Australia, New Zealand 7-15 Business days Central 8 South America 15-25 Business days Asia 7-15 Business days Africa 15-30 Business days

Max delivery time -20 business days.*This doesn't include our 2-3 day processing time. During peak sale seasons, please expect a slightly longer processing time, we do apologize for this!*All shipping times exclude clearance/customs delaysTRACKING INFORMATIONYou will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT".For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MYITEMS BE SENT IN ONE PACKAGE?For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.

Email or Phone - Yooyapp-Store - Checkout

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at kelleherbry61015@outlook.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at kelleherbry61015@outlook.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 7 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 7 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at kelleherbry61015@outlook.com.

Email or Phone - Yooyapp-Store - Checkout