Pokemon Model Kit

Fast Delivery & Free 365-Day Returns

•Australia-wide Delivery

•International Delivery (inc. USA / Canada)

•Free & Easy 365-Day Returns

LatestBuy is committed to delivering your orders as fast and efficiently as possible, whether you’re in a capital city or a remote country area on the other side of the world.

Once payment for your order has been received, we aim for same-day dispatch (excluding weekends & public holidays) for orders received by 12-noon WST.

Better still, you’ll be pleased to know that we offer a flat delivery fee irrespective of order quantity…so whether you’re after 1 or 100 items, you pay the same delivery charge across Australia (just as long as we’re sending your order to one delivery address).

Please note: The delivery times below should be used as a guide only. Whilst in most cases parcel delivery will occur within the estimated timeframes, in some instances longer delivery times can result from circumstances beyond our control, such as adverse weather conditions and vehicle breakdown.

Australia-wide Delivery

With our integrated network of reputable logistics companies who deliver to residential and business premises throughout Australia, we’re able to offer three delivery services, tailored to suit your needs:

Standard: 5 – 7 business day service – $9.95

Standard Express: 2 business day service – $14.95

All delivery services require signatures upon delivery and offer online tracking – Australia Post, StarTrack Express , and Toll Priority.

International Delivery (inc. USA / Canada)

LatestBuy also offers the following Australia Post delivery service to international destinations:

ECI: 5-10 business day service with online tracking

AirMail: 20-25 business day service with tracking

Prices From

Countries

$9.95

New Zealand

$19.95

China, Hong Kong, Japan, Malaysia, South Korea, Singapore, Fiji, India

$17.95

Canada, USA

$15.95

Switzerland, United Kingdom

$38.95

Austria, Belgium, Denmark, Finland, Greece, Ireland, Luxembourg, Netherlands, Norway, Portugal, France, Germany, Italy, Spain, Sweden, Czech Republic, Estonia, Hungary, Latvia, Mexico, Poland, Slovakia

$62.95

South Africa, Turkey

We currently only deliver to the countries listed above and are restricted from exporting certain items due to their physical nature. The shipping fees above do not apply to bulk international deliveries. Where a product is not available for international shipping due to its physical nature, you will not find any international delivery options available at checkout.

Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

More information on our Delivery Services is available in our Terms & Conditions .

Free & Easy 365-Day Returns

At LatestBuy we understand that it’s sometimes hard to make a purchase without actually touching and seeing a product (although we think our products pretty much speak for themselves), so that’s why we’ve got a 365-day 'no quibbles money back guarantee' policy. If for whatever reason you’re not happy with your product(s), we’ll gladly refund you the total product(s) value once we’ve received the product(s) back at our warehouse. What’s more, shipping back to us is completely free – now that’s total peace of mind!

Furthermore, don’t be concerned with faulty goods, as we provide a 365-day warranty against material defects and workmanship on all our products – this is on top of the 3 – 12 month manufacturers’ warranty already provided with many of our products! If a product becomes faulty or you simply change your mind about your purchase, just complete our simple enquiry form and we’ll assist you with further instructions on how to proceed.

Please note: Our ‘no quibbles money-back guarantee’ is not available for personalized products and orders with a value greater than $1000. Items must be returned in an “as new condition” with the original packaging. Once a return has been approved and received, you will normally receive your refund in the same manner and/or to the same account used for payment within 3 business days of the return approval or receipt (whichever is later).

More information on our Returns Policy is available in our Terms & Conditions. Should you require any further information about our Delivery Services or Returns Policy, please contact us.

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Refund, Exchange, and Warranty

To enable you to shop with confidence LatestBuy offers a 365-day ‘no quibbles money-back guarantee on most items in our product range. If you’re not completely satisfied with your purchase, return it in its original packaging and condition within 365 days of receipt of your goods, and we will refund your money – fewer delivery charges (unless goods are dead on arrival, damaged, faulty or incorrectly dispatched and this is advised to us in accordance with these Terms and Conditions). Faulty goods may be able to be returned after the 365-day period, in accordance with an extended warranty provided by the manufacturer.

To return goods to us, all we require you to do is complete our Enquiry Form. Once we receive your completed Enquiry Form we will issue you with a Return Merchandise Authority (RMA) number and if we are responsible for return carriage under these Terms and Conditions, advise you of the details of how best to return the product(s) to us. The RMA number must be written on your original invoice/receipt and return shipping label. Returns must be received by LatestBuy within 14 days of the RMA number being issued.

In most cases we will advise you to return products by post, in which case please use the following postal address:

LatestBuy(Attn: Returns Department)PO Box 3009BASSENDEAN DC WA 6942Australia

The best packaging to use for returning products is the packaging in which you originally received your order. If this is not available please return products in an envelope, satchel, bag, or box suitable for mail or courier transport. Australia Post will normally have a range of suitable packaging available for purchase. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Please ensure that you enclose your original invoice/receipt with all returned product(s).

Where you are responsible for return carriage under these Terms and Conditions, such as with a ‘change of mind’ purchase, please note that the risk of products in transit from you to us lies with you. Accordingly, you are free to choose any method of shipping available, including options such as registration, insurance, and online tracking. However, please note that we are not able to process returns where we do not physically have possession of the product(s). In all instances, where possible, we recommend that you retain the proof of shipping whenever returning items to us.

If the product you are returning included a special offer, the return of the additional item(s) will be at our sole discretion. Any return may also void a multiple-purchase discount.

For ‘change of mind purchases, goods can only be accepted for refund or exchange in unmarked, unused, 100% unworn, original condition and packaging, complete with all instruction booklets, warranty cards, accessories, etc. Packaging seals (where applicable) must not be broken. LatestBuy has sole discretion as to whether goods returned comply with these conditions. If you are unsure as to whether your ‘change of mind’ satisfies this criterion, please contact us using our Enquiry Form . We do not sell used items and returned products that do not comply with these conditions or cannot be associated with an RMA number may be returned to the purchaser, further incurring delivery charges.

For ‘change of mind’ purchases you will incur the original delivery charge and the cost of returning the product(s) to us. At our option, we will either refund you the appropriate amount in the same manner that you paid us, provide you with a Gift Voucher of equivalent value, or exchange the product. Where a product is exchanged, differences between the purchase value of the new product (including applicable delivery charges) and your refund value will either require further payment or the issue of a Gift Voucher, as the case may be.

We warrant that any product sold by LatestBuy will be free from defects in materials and workmanship for a period of 365 days from your invoice/receipt date, or such a longer period as may be offered by LatestBuy in any particular case. If any defects in materials or workmanship in a product we have sold are identified and notified to us within this warranty period then we will, at our option, either repair or replace the product, or refund your money and take back the product. LatestBuy does not accept any liability beyond this and does not accept any liability for consequential loss.

Our liability under this warranty is subject to us being satisfied that a defect was caused by defective workmanship or materials and was not caused by or substantially contributed to by other factors, or circumstances beyond our control, including (but not limited to) defective installation, maintenance or repair, accidental or malicious damage, alteration or modification of the product in a manner not recommended by the manufacturers or any neglect, misuse or excessive use.

The LatestBuy warranty does not extend to and we are not liable for, any damage to articles to which a product is attached or with which it is used, or for the consequences of a product being used for any purpose for which it has not been designed or for which its use is not recommended by the manufacturers.

Please carefully inspect your goods when they arrive. If for some reason your product(s) arrive in a damaged state, are dead on arrival, or you believe they have been incorrectly dispatched, please contact us using our Enquiry Form within 48 hours of receipt of your goods. You will be required to complete our Enquiry Form and retain the original packaging for returning products to us. Where dead on arrival or warranty claims are not found to be valid, you will be charged a no-fault fee of AU $100, plus applicable delivery charges.

LatestBuy will endeavour to process all returned goods within 5 business days of receipt. Excluding ‘change of mind returns, but including all valid warranty claims, we will pay for the shipping cost associated with returning the product(s) to us. At our option, we will either refund you the appropriate amount in the same manner that you paid us, provide you with a Gift Voucher of equivalent value, or exchange the product (subject to product availability) free of delivery charges. You will still be liable for the delivery charge associated with your original order and where we are providing free return delivery it is at our sole discretion what delivery service is chosen.

If you have paid for all or part of a return with a voucher, your refund will comprise an equivalent voucher, available for you to use the next time you place an order with LatestBuy. If the voucher you used would have expired at the time of refund, the voucher will be deemed to have no cash value.

If you are returning an item given to you as a gift, these terms and conditions relating to the refund, exchange and warranty of items purchased from LatestBuy equally apply. We are happy to exchange faulty or defective products or alternatively, issue a Gift Voucher for the value of the gift item you are returning. However, if a refund is required, please note that refunds of the purchase price for items bought as gifts can only be given to the original purchaser.

Please allow 2 weeks for refunds from the time we have received returned goods and 4 weeks for the credit to appear on your bank statements. We cannot refund a different credit card to the one used when the purchase was made. A customer service representative will endeavour to communicate (normally by e-mail) the successful processing of all refunds, exchanges and warranty claims.

Please note that all warranty claims and returns must be accompanied by a valid invoice/receipt. There are also expressed or implied conditions, warranties, guarantees, rights and remedies under the Competition and Consumer Act and you may also have additional rights under a manufacturer’s warranty on certain products. Where you pursue a manufacturer claim after the expiration of our 365-day warranty, it will be your responsibility to incur all costs and to follow warranty instructions as stated on the product warranty card.

LatestBuy is not responsible for any item that is not returned in the manner set forth above. Please feel free to use our Enquiry Form or Contact Us with any additional questions you may have.

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