King Kong - PLUS Backpack 26L - Black

Standard Post - 3-10 business daysExpress Post - 1-5 business days

Equipment Orders | Calculated at checkout. We can scan over 10 couriers to find the best shipping price based on the weight and shipping address of your order. Free Shipping is not available on these items.

Warehouse Pickup | Available for South Australian orders only. Valid only on orders where all items are available at our Warehouse and this option will appear in the checkout if all products are available.

International orders | Shipped via DHL Express. TWL is not responsible for any duties or taxes that your country may impose on your order. They are all at the expense of the customer.

We have a 30 day return policy, which means you have 30 days to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items, digital items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

To review our full Returns & Refund Policy please visit our Returns Policy Page.