PlayBox - All Set - Our Pikler Climbing Set

Pickup available in Floradale, Ontario. If you select this option when you checkout, we will connect with you to discuss pickup times. Local pickup is available.

Canada and USA wide shipping is now available. We will provide an update when your order has shipped.

We are currently shipping products between 3 to 7 business days.

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Our policy lasts 30 days from delivery. If 30 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at play@allcircles.co.

ExchangesWe only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at play@allcircles.co. We work diligently to send replacement parts as needed.

ShippingTo return your product, you should mail your product to: 2239 Floradale Road, Floradale, Ontario N0B1V0.

If you receive a refund, the cost of return shipping will be deducted from your refund. We will provide you a shipping label.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - All Circles - Checkout