Plain Cornhole Board Set | All Weather

Please take a moment to review our Shipping Policy to understand how we handle shipping and delivery:

At Cornhole ACE, we utilize FedEx as our trusted shipping carrier and currently, and we only offer shipping within the continental United States. If you want to request a quote or have any other questions please email us at contact@cornholeace.com .

Once your order has been shipped, it falls under the responsibility of the shipping carrier. Cornhole ACE cannot be held accountable for any delays, damages, or issues that may arise during transit. We recommend that you utilize the tracking information provided to stay updated on the status of your shipment.

To ensure a smooth and successful delivery, please double-check that your shipping address is accurate and complete when placing your order. Inaccurate or incomplete addresses might result in delivery complications and/or potential delays. We do not ship to PO boxes, so please provide an alternative address or it may result in the cancellation of your order.

Order Processing Time

Upon placing an order, please allow for a processing period of 1 to 3 business days. During this time, we will prepare your order for shipment. Rest assured, we strive to ensure your items are packaged with care to guarantee their safe arrival. Please note, items on sale may take a few additional days of processing before it ships.

Once your order is shipped, you will receive an email notification containing tracking information. This will allow you to monitor the progress of your shipment and anticipate its estimated delivery date.

Shipping Times

We are based in Virginia, so shipping times will vary based on your location. On the East Coast it will take about 1 to 3 business days to receive your order and about 3 to 5 business days for the West Coast.

We work diligently to adhere to our estimated shipping times, but please be aware that external factors, such as weather conditions and unexpected events, can occasionally cause delays that are beyond our control. Cornhole ACE cannot be held liable for such unforeseen circumstances.

We are committed to providing you with a seamless shopping experience and reliable shipping services. If you have any questions or require further assistance, please reach out to us at contact@cornholeace.com .

*Note: This Shipping Policy is subject to change at the discretion of Cornhole ACE. Please review the policy periodically for any updates.*

NON HOLIDAY SHIPPING GUIDE:

What defines East Coast and West Coast?

This is for USA only. East Coast are states east of the Mississippi River. West Coast are states west of the Mississippi River.

When will my order ship?

Orders placed before 3PM EST Monday through Friday (excluding Holidays) will ship the same day. Any orders placed after 3PM EST will ship the next business day.

When will I receive my order?

Most orders are shipped via FedEx Home Delivery. The following map shows the transit days for residential locations within the USA. Commercial locations will not deliver on the weekends. If you choose a commercial address and the map below shows a weekend deliver, it will deliver on the next available weekday (non holiday). As an FYI, FedEx, UPS and USPS are closed for the Holidays on December 25.

You can pay for other shipping options during check out. Each option will tell you the lead time.

For example, if you order before 3PM EST on a business day (non-holiday), and select a 1 business day transit time, it will arrive the next business day. Therefore, if today is Tuesday, it would arrive tomorrow (Wednesday). If today is Friday, it will arrive on Monday if it is not a holiday.

Want other shipping options?

Amazon is the only other place that offers faster shipping options. Click the following icon to learn more:

Have questions?

If you have any questions, please contact us at contact@cornholeace.com

HOLIDAY SHIPPING 2024

Use the List below and the Map above to determine whether or not your package will arrive before Christmas using our standard shipping option:

•Zone 6: Must order before 3PM EST on Friday, December 13th.

•Zone 5: Must order before 3PM EST on Monday, December 16th.

•Zone 4: Must order before 3PM EST on Tuesday, December 17th.

•Zone 3: Must order before 3PM EST on Wednesday, December 18th.

•Zone 2: Must order before 3PM EST on Thursday, December 19th.

•Zone 1: Must order before 3PM EST on Friday, December 20th.

SOME EXCLUSIONS APPLY! Read each item’s description. If it says it will arrive before Christmas, then it should. If it says it might not arrive before Christmas, click the “Ask Us” button, provide your postal code, and our team can tell you when your package will arrive.

We do offer UPS 2nd Day Air for the entire US. Deadline for UPS 2nd Day Air Options is 3PM EST on Thursday, December 19th.

Still unsure? You can always email us your postal code and we can tell you exactly when you will receive it. Email your postal code to contact@cornholeace.com. Or click the “Ask Us” button in the lower right hand corner of our site to enter your postal code and chat with our customer service team.

You can also search CornholeAce on Amazon.com to see if they have any faster delivery time options than we do. Click the Amazon logo below it will take you to our Amazon Store.

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CornholeAce Refunds and Returns Policy

At CornholeAce, we are committed to making sure every customer receives the product they ordered in excellent condition. Please review our return and refund policy below before placing your order.

Because many of our products, including cornhole boards, are large, heavy, and expensive to ship, returns require proper packaging and carrier handling.

Returns and Refunds

Customers have 30 days from the date of delivery to initiate a return.

To initiate a return, please contact our customer service team at contact@cornholeace.com with your order number and the reason for your return. This step is required so we can provide the correct return instructions.

Returns sent back without prior communication with our customer service team, or returns initiated outside of the 30 day return window, may not be accepted and may not be eligible for a refund.

Returned items must be in new and unused condition, with no signs of wear, use, damage, or missing parts. Items must be packaged securely so they can safely travel through the carrier’s shipping network.

Customers are responsible for using the original packaging or obtaining suitable replacement packaging if the original packaging has been discarded. We strongly recommend keeping all original packaging until the order has been fully inspected and you are certain the product will not need to be returned or exchanged.

CornholeAce may provide a prepaid return label when applicable, but customers are responsible for properly packing the item, coordinating the return shipment, and dropping the package off with the designated carrier. Carrier pickup service is not included by default. If a pickup, replacement packaging, or special handling is requested or required, additional costs may apply unless otherwise approved by CornholeAce.

Non Prime orders may be subject to a 20% restocking fee when allowed by applicable marketplace policy. This includes, but is not limited to, buyer’s remorse returns, returns due to ordering by mistake, changing your mind, choosing the wrong size or product, no longer wanting the item, returns outside the eligible return window, or items returned used, damaged, incomplete, or not in the same condition received.

Original shipping costs are not refundable. If CornholeAce provided free shipping on the original order, the actual outbound shipping cost may be deducted from the refund when allowed by the applicable sales channel or marketplace policy.

Refunds are issued after the returned item is received and inspected. Any applicable restocking fee, return shipping cost, missing item cost, damage cost, packaging cost, or other allowable deduction may be deducted from the refund.

Incorrect, Lost, Stolen, Damaged, or Defective Items

We strongly encourage every customer to thoroughly inspect their order immediately upon delivery and confirm that the item is correct, complete, and free from shipping damage or defects.

If any issue is identified, please contact us promptly at contact@cornholeace.com with your order number, a brief description of the issue, and clear photos of the item and packaging.

Our customer service team will review the issue and work with you to determine the appropriate solution.

For approved damaged, defective, incorrect, or warranty eligible claims, CornholeAce may provide a prepaid return label. Due to the size, weight, and value of our products, replacement items are not shipped until the original item has been returned or the return tracking shows that the package has been dropped off and accepted by the carrier.

If a customer needs a replacement before the original item has been returned or accepted by the carrier, CornholeAce may offer the option to purchase the replacement first. Once the original item is returned and inspected, the appropriate refund or credit will be issued based on the condition of the returned item and the applicable policy.

If the original packaging has been discarded, the customer is responsible for obtaining suitable replacement packaging so the item can be returned safely. If an item is returned with insufficient packaging and is damaged in return transit, the refund, replacement, or warranty coverage may be reduced or denied depending on the condition of the returned item.

If the carrier has lost your package or delivered it to the wrong address, please contact us immediately before filing a claim with the carrier. We will provide instructions on how to move forward.

We are not liable for stolen packages after the carrier confirms delivery. If you believe your package was stolen after delivery confirmation, we recommend filing the necessary claim or report with the carrier or local law enforcement.

Cancellations or Address Changes

To cancel your order or update your shipping address, please email us at contact@cornholeace.com . In the subject line, use either “Cancellation” or “Address Change” and include your order number.

Please keep in mind that we may not receive or process your request before the order ships. If your order ships before we process your cancellation or address change request, our customer service team will let you know and you may follow the return process outlined above.

Exclusions

Discounted blemish items are final sale and are not eligible for return, refund, or exchange unless CornholeAce determines that the item received is materially different from what was purchased or has a verified manufacturing defect.

Mystery items, including mystery cornhole bags, mystery blemished cornhole bags, mystery boards, mystery accessories, and any other product sold as a mystery, random, surprise, blemish, closeout, or final sale item, are final sale and are not eligible for return, refund, or exchange based on design preference, color preference, artwork preference, theme preference, pattern preference, cosmetic blemishes disclosed or expected by the product listing, buyer’s remorse, or simply not liking the item received.

Mystery items are intentionally sold with random or unspecified designs. CornholeAce does not guarantee any specific color, pattern, artwork, theme, logo, or design for mystery items. The purpose of a mystery item is that the customer receives a randomly selected product at a discounted or special price.

CornholeAce will review issues with mystery items only when the customer receives the wrong quantity, the wrong product type, an item that is materially different from what was purchased, verified shipping damage, a verified manufacturing defect, or an issue that affects normal playability or function and was not disclosed or reasonably expected based on the product listing.

Custom designed products are not eligible for refunds or returns except in cases of verified manufacturing defects, shipping damage, or incorrect product received.

The customer is responsible for ensuring the design they submit is of sufficient quality for large format printing. If we receive a low quality design, we will try our best to contact the customer to address any concerns. If the customer does not respond within 2 business days from our initial inquiry, we may either print the design as submitted or make reasonable modifications using our best judgment.

Marketplace Orders

Orders placed through a marketplace, including Amazon, must also follow that marketplace’s required return, refund, and replacement process. If a marketplace policy requires a different process, the marketplace policy will apply.

For Amazon orders, customers must initiate returns, refunds, or replacements through Amazon’s return process when required. Restocking fees, return shipping deductions, replacement timing, and refund amounts will be handled in accordance with Amazon’s applicable policies.

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