PIPE Paper Holder

All orders are processed within 2 to 3 business days of your purchase (excluding holidays). You will receive an order confirmation email upon purchase. You will receive another email once your order has shipped. Please Contact us if you do not receive these emails.

Shipping times are calculated based on the weight of the package and the shipping address and may vary. Shipping times indicated at checkout do not include our 2-3 business day processing time. We cannot guarantee any shipping times.

Large shelving units are required to be shipped as a freight delivery. This means that your order will be delivered on a pallet. The pallet will be taken off of the truck by a driver and placed in a spot that is convenient for you. Freight delivery is a safer way to ship large orders with a smaller chance of product damage. Shipping times may vary for freight deliveries. Please Contact us if you have any further questions.

Shelf & Co. ships to all states within the contiguous United States. We do not ship to P.O. boxes. Expedited shipping options will be available wherever applicable. Contact us for more information.

Shipping Rates

Shipping rates are calculated based on order size and delivery location. Final shipping prices for each order will be displayed at checkout. Please contact us for further information about shipping options.

Our Commitment to Customer Service

If you have any concerns at all, please pick up the phone and call us. Our office is staffed with real people who answer phone calls and emails from customers. We're ready to offer advice and troubleshooting for anything from a first-time do-it-yourself project to planning the large-scale remodel of a room.

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Hassle-Free Returns Within 90 Days of Purchase!

We stand by our high-quality home shelving products and hope you love your new decor. However, we also understand that shopping online is sometimes a leap of faith and things happen. So, to make sure you’re completely satisfied, we offer a no-stress, 90-day return policy.

If you examine your merchandise upon receiving your order and are not completely satisfied with it, we’ll take back any item within 90 days of the purchase date for an exchange or refund. ALL Clearance Outlet products are final sale. There are no returns or exchanges for products that have prices ending in $0.99. We ask that the merchandise you’re returning be in new and resalable condition, with the original packaging intact.

You are responsible for the return postage back to our warehouse. Return shipping prices will vary from the original shipping charge. Please contact our warehouse to receive a return shipping quote. Please note that should you need to return your order, or any items from your order, the original shipping charges and return shipping costs are both-nonrefundable. You are responsible for paying all freight charges.

To make a return, follow these steps:

Make sure the original date of purchase was less than 90 days ago. Unfortunately, we cannot accept any returns after 90 days.

•Visit our Returns Portal and complete the brief informational form. If you are not returning your entire order, please specify which items you will be returning.a. If you select "Yes, please send me a return label." we will create a pre-paid return label for you. We will be happy to handle this for you and will deduct return shipping charges from your order refund. If you do not receive a return label from FedEx within 2 business days of your request, please contact us.b. If you select "No, I will send it back myself." place your order in the original packaging along with any paperwork you were given. You are free to ship with the carrier of your choice if sending the product back yourself. We recommend choosing a service that allows you to track and insure your package. Send your order back to the following address.5017 Boone Avenue North, Suite 200New Hope, MN 55428

•Carefully return your items to their original packaging and then pack them in a box suitable for shipping. Please include your original paperwork if you have it.

Once we’ve received your return shipment with merchandise in original packaging and resalable condition, we will issue a credit in the original form of payment. Your total refund will be the amount of your purchase, less any shipping charges that were applied to your order.

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