Personalized Campfire Monogram

Our goal here at RealSteel Center is to offer you the best shipping experience possible! Every day we deliver to hundreds of customers across the United States from our Texas based workshop while striving to provide the very highest levels of responsiveness to you at all times. We take a lot of pride in the superior quality of the custom décor we produce and that same attention to detail applies to our shipping department as well.

The time frame for order delivery is divided into two parts: Production Time & Shipping Time.

Production Time:

Every item on our store gets hand produced at our Texas based design workshop as orders are placed. Once we receive your order the dedicated teams at RealSteel Center usher your designs through a multi-step production process.

Step 1: Our Designers ensure your personalized text is adjusted perfectly for a superior quality finished product.

Step 2: Our skilled Craftsman cut your design from high grade Made in America steel. Your cut design then gets polished to a smooth finish. To back up our 5 year craftsmanship guarantee, your designs then get a baked on powder coating to ensure they are both weather and rust resistant for years of indoor/outdoor use.

Step 3: Our Shipping team then carefully wraps and boxes your finished designs for safe transit to your desired location.

Our typical production time per order is 5-15 business days .

Shipping Time:

This refers to the time it takes for your order to be shipped from our Texas based design workshop to your delivery address.

Domestic Orders:

Order Total less than $199

Method: USPS Priority Mail, UPS & FedEx

Delivery Time: 2-4 days

Cost: $12.99 (Except Seed and Plant Markers: $7.99)

Order Total greater than $199

Method: USPS Priority Mail, UPS & FedEx

Delivery Time: 2-4 days

Cost: FREE

Canadian and Non- Domestic Orders (Alaska, American Soma, Guam, Hawaii, Northern Mariana Islands, Micronesia, Marshall Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Force Europe, Armed Forces Pacific) :

Order Total less than $ 225

Method: USPS Priority Mail, UPS & FedEx

Delivery Time: 3-6 days

Cost: $32.50 (Except Seed and Plant Markers: $15.00)

Order Total greater than $225

Method: USPS Priority Mail, UPS & FedEx

Delivery Time: 3-6 days

Cost: $70.00

International Orders: RealSteel Center currently ships to select locations within North America, including:

United States

Canada

At this time, we do not ship outside of North America. As our business continues to grow, we may consider expanding international shipping options in the future, but we do not currently have plans to add additional regions.

Please Note:A tracking number will be emailed to you so that you can follow it progress right through final delivery to your address. If you do not receive your order within two weeks, please reach out to us via our Contact Us Form so that we can help you!

Contact - RealSteel Center - Checkout

We want you to love your RealSteel Center brand décor! The RealSteel team is committed to delivering the highest quality pieces in the industry. We back our items with a 30-day Money-Back Guarantee of Satisfaction (exception: Personalized Monograms).

If for any reason you are not satisfied with any item, simply return it within 30 days and we'll exchange, credit, or refund the cost of the item. All products are guaranteed from defects for 5 years from the date of shipment.

Please note : Any items that are customized (Personalized Monograms) cannot be returned or exchanged unless damaged or defective. We do accept cancellations if you contact us within 24 hours of placing your custom order. After 24 hours, we can accommodate changes within a limited timespan of placing your order. Please see our FAQ Can I Change My Order for more information.

Returns can be sent to:

RealSteel Center6603 Overcrest LanePasadena, TX 77505

Customer is responsible for shipping costs to and from delivery location for any returned item.

If you have any questions about our return policy, just send us an email .

Contact - RealSteel Center - Checkout