Performance Elasticated Breastplate

All orders placed with the Showtime Equestrian web-shop are packed and sent out from our central warehouse in Ireland within 2 business days after the order is made. Showtime Equestrian holds the right for delays during high season and campaign periods. For orders that include embroidery service, processing the order will take 1 - 3 extra days. Please note that shipments cannot be delivered to post box addresses.

If you are under 18 you may only buy from Showtime Equestrian web-shop under supervision of a parent or guardian. You will receive confirmation by email when you place your order on our web-shop. When your order is sent out from our central warehouse, you will receive a second email that contains the tracking code for your parcel. You can easily follow the progress of your order by logging in to your customer account in the web-shop.

Free Shipping does not regard items that have a special shipping fee. This could be bigger items such as transport carriers for pets. The special shipping fee is always presented on the product page.

Contact - Showtime Equestrian - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@handyhorse.ie . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@handyhorse.ie .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Showtime Equestrian - Checkout