Pear Bean Bag

Free shipping is available on most continental US orders over $200. Some items such as furniture and oversize items may require additional shipping and are exempt from this policy. Sale and clearance items do not have free shipping unless otherwise noted. The free shipping offer is not applicable to any discount offers on dinnerware, glassware, etc. unless specified. Returns and Exchanges are not covered under the free shipping offer. We do not overcharge for shipping and there are no handling fees. Free shipping is for UPS Ground or USPS standard delivery only. All expedited orders and freighted items, such as large chairs, will be quoted shipping before the transaction is finalized.

Contact - Nannie Inez - Checkout

We hope you love the items found at Nannie Inez. We will gladly accept returns within 14 days of receipt for full refund. Apothecary products including Tea, made to order or custom furniture and sale items are nonrefundable. Some larger items such as furniture may incur a restocking fee of 20% of the retail price. All items must be unused and in original manufacturer’s packaging. When returning items, we recommend that you make sure items are well packed and insured for the full amount. Shipping costs are non-refundable and return shipping will be the responsibility of the customer. Please insure that your return is sent via traceable method. Nannie Inez will not be responsible for packages lost or damaged during transit. Unfortunately we cannot accept returns on international orders.

You will need a Return Authorization Number to return an item. Please contact info@nannieinez.com and in the body of the email, include your order number as well as a list of items you would like to return. We will respond with an RA#. Please include this number on the package of your return. Your RA# can be used to reference your return should you have any questions.

Please ship via traceable method to:

Nannie Inez

701 S. Lamar Blvd. Ste. E

Austin, TX 78704

RA#

Once we receive your shipment, Nannie Inez will contact you by email to confirm the status of your store credit or exchange.

Contact - Nannie Inez - Checkout