Pattern Blocks and Boards

Hippity Hop Boutique charges a flat rate of $12.50 for all orders under $150 and Free postage on all orders over $150. We use regular postage within Australia using Australia Post. On any LARGE items of furniture, decor items or toys we reserve the right to adjust the shipping costs. Any item that attracts an extra charge has been listed as such. For orders that require express postage a fee of $20 applies. For all freight outside Australia postage is a flat rate of $20, however for International Shipping of bulky and large items, additional fees may apply. Please contact hippityhopboutique@outlook.com for details. We will dispatch your order within 24-48 hours of receiving payment. If you are unsure, please call us on 0413 905 176 and we will happily clarify shipping costs, and answer any questions you may have.

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Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items: Gift cards

Final Sale items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hippityhopboutique@outlook.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hippityhopboutique@outlook.com and send your item to: 791 Grassmere Road, Condobolin NSW 2877, Australia.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: Hippity Hop Boutique, 791 Grassmere Road, Condobolin NSW 2877, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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