Pattern Blocks and Boards
$29.99You’ll complete checkout securely on Toys on the Square’s own site. We never see your payment details.
Delivery from Toys on the Square
## Shipping Policy
At Toys on the Square, we're committed to delivering joy to children of all ages across the United States. Our shipping policy is designed to ensure your toys arrive safely and promptly.
### Shipping Methods and Costs
We offer the following shipping options for all domestic orders within the continental United States:
| Shipping Method | Delivery Time | Cost |
### Order Processing
We strive to process all orders within 1-2 business days. During peak seasons or promotional periods, processing times may extend to 2-3 business days.
### Tracking Your Order
Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to monitor your package's journey on our website or the carrier's site.
### Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses.
### Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team at
orders@toysonthesquare.com within 48 hours of the expected delivery date.
### Questions?
If you have any questions about our shipping policy or your specific order, please don't hesitate to contact us at (717) 566-6301.
This policy is subject to change without notice. We recommend checking this page periodically for any updates.
Contact - Toys on the Square - Checkout
Returns from Toys on the Square
Toys On The Square would like you to be completely satisfied with your purchase. If you would like to make a return, we offer a 30-day, money-back guarantee on all purchases, excluding shipping and handling charges, provided the toy was not played with and is in its original packaging. Toys On The Square understands that you may buy holiday gifts early and hold onto them for weeks before giving them as gifts – this makes a 30-day return policy difficult! For this reason, we offer a gift certificate that may be used in our brick and mortar toy store in the amount of the item/s you are returning.
RETURN OF MERCHANDISE
Toys On The Square w ould like your return process to be as easy as possible. You can find everything you need to know about how to return an item/s on the Return Form. If you should have any questions, please feel free to contact us at 717-566-6301 or orders@toysonthesquare.com .
HOW TO MAKE A RETURNReturning a package to us is easy!
Fill out the Return Form .
Box up the new, unused toy (in its original packaging), along with the Return Form, in a mail-safe box .
Mail the package via a traceable method such as FedEx, UPS or USPS to the following address:
Toys On The Square
Attn: Returns
17 W Main St.
H ummelstown, PA 17036
Upon receipt, we will process your return promptly and contact you if there are any questions or concerns. RETURNING A GIFT
W hen returning a gift or toy to Toys On The Square, please choose the "Send Me a Gift Certificate " option on the Return Form. When we receive the return, we will issue you a Gift Certificate in the amount of the returned merchandise.
EXCHANGING AN ITEMIn order to exchange one toy for another, you first must return the original item and select the “Send Me a Toys On The Square Gift C ertificate ” on the Return Form. When we receive the return ed Item , we will issue you a gift certificate in the amount of the returned merchandise, which you may then use to make your new purchase . MERCHANDISE CREDIT Toys On The Square issues Merchandise Credit s for returned or damaged items. A Merchandise Credit works exactly the same as a standard Gift C ertificate at our retail location.
RETURNING A DIRECT SHIP ITEMAlthough direct ship items ship from the toy’s manufacturer, all direct ship items that are being returned must be sent to Toys On The Square and not returned to the manufacturer. Please include a completed Return Form .
RETURNING A DAMAGED OR DEFECTIVE ITEM Our wish is for you to have a pleasant experience with your purchase. Sometimes it is beyond our control for a toy to not work correctly or having broken or missing parts.
When this happens, please contact us immediately at 717-566-6301 or orders@toysonthesquare.com to inform us of the problem. To expedite the process, we ask that you have your order number handy, as well as the details of the problem. Often times, we are able to send out replacement parts or fix the problem; but if not , we may send a replacement, if one is available, or issue a full refund. In order to receive a full refund we may require you to return the item to us.
Contact - Toys on the Square - Checkout
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