Panasonic SD-YR2550 Fully Automatic Breadmaker - Silver

Delivery Cost & Options The cost of standard delivery varies, but most single items over £50 are offered with FREE delivery to A UK address. Large items under £200 and some specialist equipment carry a small delivery fee. The delivery cost for your item/s, if applicable, will be clearly displayed in the 'basket' section during your checkout.

The couriers we use are Arrow XL, DPD, APC, and Hermes, we also have some items that are delivered directly from the manufacturer and their chosen courier. In the vast majority of cases the courier companies we use will contact you the evening before/morning of your chosen delivery date to advise of a delivery window (A.M / P.M; 3 hour slot or, for some smaller parcels, a 1 hour slot.)

Delivery Dates If an item is not held in stock and will be delivered directly from the manufacturer we will contact you and agree a preferred delivery date. We aim to deliver all goods within ten working days, with the majority of our goods being delivered within 5 – 7 days.

Enhanced Delivery Options We also offer additional delivery services, including:

• Express – next day available on many goods if ordered by 12 noon. • Weekend delivery – the convenience of a delivery on Saturday These options, if available, will be shown during checkout and incur additional fees.

Exceptions Delivery is subject to stock availability, and does not include international delivery destinations or premium delivery services. We're sorry but there are some areas where we do not currently offer delivery as geographical location and carrier availability restricts the service that we offer. We do not deliver to Scottish Highlands, Northern Ireland, the Channel Islands, Isles of Scilly and Isle of Man. You will be asked to enter your postcode during ordering; this will show if there are any areas that we are currently unable to offer delivery to.

Delivery-Based Services, Such As Appliance Installation & Disposal We are pleased to offer an installation & disposal service for our freestanding kitchen appliances (fridges, freezers, washing machines etc) for an additional fee. Please select this option in the Product page.

Before we arrive, we would ask that you ensure that the old appliance is disconnected and in a fit state to be taken away by us. For a refrigeration appliance, for example, that means that it should be unplugged, free of water & fully defrosted and a washing machine disconnected from all connections. Gas and dual fuel cookers should be disconnected by Gas Safe Register approved engineer. In some instances we may not be able to remove your old appliance if it is not ready to be taken away.

If you think there may be a problem with connecting or disconnecting any appliances, either before or after delivery, please contact us at the earliest opportunity to avoid any inconvenience and costs. If installation is selected for any domestic appliances this covers connection to adjacent services reachable with the supplied leads/pipes and will not include any hard wiring and may not be possible if the taps/pipes have seized up.

Refusing Delivery It is your responsibility to check your order at the point of delivery for shortages or obvious damage and to make note of this on the carrier's consignment paperwork when you sign for them. If you are unhappy to accept the goods for any reason please refuse the delivery and contact us at sales@omtate.com as soon as possible. You must report any shortages or damage within 48hrs of taking delivery. If this is not done we are unable to assist.

Fraud Prevention & Security Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address, PO Box or freight forwarding address. If this affects an order you place, we'll notify you as soon as possible. We have additional procedures in place to ensure our customers are protected from on-line fraud. You may, therefore, be contacted before your delivery date so that these checks can be fully carried out. We may place orders temporarily on hold if we are not able to reach you so please ensure suitable telephone number(s) are provided. We would not contact you via email in this instance.

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Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@omtate.com

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@omtate.com

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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