Padel Essentials Green Bag – Lightweight & Functional

Processing Time:All orders are processed within 3-4 business days (excluding weekends and holidays). You will receive a tracking number once your order ships.

Shipping Rates & Times:

Domestic Shipping (U.S.):

•Standard: free (5-7 business days)

•Free shipping on orders over $69.00

International Shipping:Rates calculated at checkout. Delivery time: 3-5 business days.

Order Tracking:You’ll receive tracking information via email once your order ships. Please allow 1-2 business days for updates.

Shipping Restrictions:We do not ship to P.O. Boxes or APO/FPO addresses. Some items may not be available for international shipping.

Lost or Damaged Items:For lost or damaged orders, please contact the carrier. If you need further assistance, reach out to us at contact@palapadelusa.com

Customs Fees:International orders may be subject to customs fees, taxes, or duties. These are the responsibility of the customer.

Changes:We reserve the right to update our shipping policy. Any changes will be posted here.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To return an item, it must be in its original packaging, unworn or unused, with tags, and in the same condition as when you received it. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@palapadelusa.com . Please note that returns will need to be sent to the following address: [7970 Mission Center Court Unit M, San Diego, CA 92108] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@palapadelusa.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you are entitled to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return and let you know whether the refund was approved or not. If approved, you’ll be automatically refunded your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund.If more than 15 business days have passed since we’ve approved your return, please contact us at contact@palapadelusa.com.

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