Paddle Set - 4 Patterns

Thank you for shopping with us!

Order Processing & FulfillmentAll orders are processed and fulfilled within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive an additional notification email once your order has shipped.

Shipping TimesShipping times depend on the shipping method selected at checkout. Once your order is fulfilled and leaves our store, the delivery timeline will follow the shipping option you chose (e.g., Standard, Expedited, Express). At the time of fulfillment a tracking number if available will be created and sent to you.

For example when selecting Expedited shipping ( 1 business day )

the fastest your order would arrive would be two days

( 1 Processing & Fulfillment day ) + ( 1 Shipping day ) = 2 business days

Please note that shipping times are estimates and may vary depending on the carrier and destination.

Additional Notes

Shipping restriction will be listed in the product description

We do not ship on weekends or holidays.

Delays may occur during high-volume seasons or due to carrier issues beyond our control.

If you experience any issues with your order, feel free to contact us .

United States of America ONLY

Please be advised that as of Aug 29th, 2025 the government of the United States has removed the $800 USD De Minimis exception . Due to this change in policy American customers have to pay their government duties and taxes on anything coming from Canada. Please note this is in addition to any applicable Tariffs imposed by the US government.

As a small business we cannot manage the logistics of collecting and remitting these taxes. With a heavy heart we have removed the ability to ship to the US. American customer may still order and select store pick up or ship to an address outside on the states.

Contact - Planks Canada - Checkout

We have a 14-day exchange policy, which means you have 14 days from the date of purchase or delivery to request an exchange or store credit. To be eligible for store credit or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We do not offer return labels. You will be responsible for shipping costs on returns.To start a return please contact us at info@plankscanada.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Contact - Planks Canada - Checkout