Oval Placemat

Shipping Processing: Orders are processed and shipped Monday–Friday. Most orders ship within 24 hours, though larger orders or those including specialty items may take up to 72 hours. Please double-check your shipping address at checkout. illo is not responsible for incomplete, inaccurate, or inaccessible addresses. Orders returned due to address issues may require additional shipping fees for reshipment. Original shipping costs are non-refundable. Order Cancellation: We begin processing orders quickly to ensure fast delivery. Once an order has been packed or a shipping label has been created, it cannot be canceled. If you no longer want your order, you may return it once received, in accordance with our Return Policy. Shipping fees are non-refundable. If you need to cancel, please contact us as soon as possible—we’ll do our best to assist before your order enters the packing stage. Shipping: Orders most ship via UPS Ground Saver, or USPS First Class, whichever is most cost-effective. You’ll receive a shipping confirmation email once a label is created. Tracking information may take up to 2 business day to update after the package is picked up. Please note: Shipping time estimates at checkout reflect transit time only and do not include processing time. Once a package has been handed to the carrier, delivery is outside of our control. We are not responsible for delays due to we…

Refund policy For   in-store purchases , returns must be made directly at the store. All returns can only be processed with a receipt, and the item must be unused, unwashed, and in the same condition that you received it, including its original packaging. Refunds will be issued to your original method of payment. For   online orders , you have the option to return the item in-store or request a return label. Your package must be sent back to us within 7 days after your return label is issued. Refunds will be issued to your original method of payment. To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging. illo reserves the right to deny returns or exchanges if they do not meet these conditions. All sales are final on: Sale and markdown items Special orders and custom pieces Gift cards Paper goods, books, and magazines Pantry items Fragrance, personal care, beauty products Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We cannot be held responsible for items damaged or lost in return shipment. Please wrap your return items carefully. customers will be responsible for the full return costs. If you receive the wrong item or your order arrives damaged To help us resolve the issue quickly, we may reque…