Outdoor Solar Motion Sensor Light With Remote Control

Hudson & Jurgen operates https://hudsonandjurgen.com . By placing an order, you agree to the following terms.

1. Stock Availability

We maintain accurate stock counts but, in rare cases, discrepancies may occur. If an item is unavailable, we’ll notify you and either issue a refund or ship the available products first.

2. Shipping

EU & UK: Delivery Time (3–5 business days) — Free

International Orders: Shipping cost calculated at checkout based on destination and weight.

Orders are usually processed within 12–24 hours and dispatched within 2 business days.

3. Returns & Exchanges

We accept returns or exchanges within 30 days of delivery.

Returned items must have tags attached, be unworn, and in original packaging.

Free returns apply to EU & UK. International customers pay return shipping.

Refunds are processed within 14 days of receiving returned goods.

To start a return, please [click here] or email customer@hudsonandjurgen.com with your order number.

4. Delivery

Domestic: 3–5 business days

International: Visit Checkout for updated information

Tracking links are provided once orders are shipped.

5. Damaged or Lost Packages

Please refuse damaged packages and contact us immediately. Refunds or replacements will be issued once the courier confirms the claim.

6. Duties & Taxes

Prices include sales tax. Import duties for international orders are prepaid; no extra fees upon delivery.

7. Cancellations

Orders can be cancelled before dispatch. After dispatch, please follow our return process.

8. Customer Service

Email: customer@hudsonandjurgen.com Phone: 0121 565 2475

Contact - Hudson & Jurgen - Checkout

Return & Refund Policy — 30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. That’s why we offer a 30-day money-back guarantee.

You have 30 days from the date you receive your item to request a return for a refund or exchange.

Eligibility for Returns

To be eligible for a return:

The item must be in the same condition that you received it — unworn, unused, with tags attached, and in its original packaging.

You must provide a receipt or proof of purchase.

How to Start a Return

To initiate a return, contact us at customer@hudsonandjurgen.com .Returns should be sent to the following address:Hudson & Jurgen104 High Street, Smethwick, First FloorBirmingham B66 1AA, United Kingdom

Once your return is approved, we will provide you with a return label and detailed shipping instructions.Please note that items returned without prior authorization will not be accepted.

For any questions, feel free to email us at customer@hudsonandjurgen.com .

Damaged or Incorrect Items

Please inspect your order upon delivery and contact us immediately if:

The item is defective or damaged, or

You received the wrong item.

We’ll assess the issue and arrange for a replacement or refund as quickly as possible.

Exceptions / Non-Returnable Items

Returns are not accepted for items that have been used, worn, washed, or damaged after delivery.

For hygiene reasons, certain personal or intimate items may also be non-returnable (if applicable).If you have any doubts about whether your item qualifies, please contact us.

Exchanges

If you wish to exchange an item, the fastest way is to return your original purchase for a refund, then place a new order for the replacement item.

European Union – 14-Day Cooling-Off Period

For customers within the European Union, you also have the legal right to cancel or return your order within 14 days of delivery, for any reason and without explanation.Returned items must meet the same eligibility requirements listed above.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.If approved, a refund will be issued to your original payment method within 10 business days.

Please note:

It may take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your return was approved, please contact us at customer@hudsonandjurgen.com .

Contact - Hudson & Jurgen - Checkout