Orbit Side Table

Standard Shipping

Please see the chart below for shipping rates. Shipping charges are calculated for standard delivery to one address within the contiguous USA. Charges are based on the final price of the item(s) in your order.

If you have any questions about shipping charges, please email info@artfulhome.com or call us toll-free at 1-877-223-4600.

Shipping to Multiple Addresses

To ship to more than one address, please place a separate order for each address or call us at 1-877-223-4600 for assistance.

Shipping to Hawaii or Alaska

Orders shipped to these locations will be sent via USPS or UPS. We will contact you before your order ships if additional charges will apply.

Shipping to Puerto Rico, U.S. Territories, and APO/FPO

Orders shipped to these locations will be sent via USPS. We will contact you before your order ships if additional charges will apply.

Upgraded Shipping

Shipping upgrade charges can be found on the chart below. Though selecting second-day or next-day shipping will shorten transit time, it will not affect the date the item leaves the artist's studio. Note that some items, including those that ship freight, are not eligible for upgraded shipping.

Freight Shipping

Items that are too large or fragile for standard carriers will ship via LTL freight service. This is noted on the product pages of applicable items. Once the item is ready to ship, it can take up to a week for it to be picked up by the freight company.

It can then take up to 2 weeks in transit before being delivered. A dispatcher will contact you to arrange delivery date and time. The crated artwork will be brought inside your home, but not unpackaged.

To arrange white glove service for an additional $150 fee, please email info@artfulhome.com or call us toll-free at 1-877-223-4600.

When to Expect Your Order

Since most items are shipped individually by the artist, delivery times will vary. An estimate of an item's ship date can be found on the item's page and in your basket; it will take additional time for your order to arrive.

If you provide an email address with your order, we will email you to let you know when to expect your order.

Tracking Your Order

If you provide an email address in your order, we will email you to verify that the artist has created and shipped your order. This email will include a link to your tracking information.

You can also track your order in your account.

If you have questions about delivery times or tracking your order, please email info@artfulhome.com or call us toll-free at 1-877-223-4600.

Credit Card Charges

Your credit card will be charged at the time your order is placed.

Sales Tax

Artful Home is required to charge sales tax on purchases shipped to select states.

Shipping Information

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Return Policy and Order Cancellations

You may return or exchange any item within 14 days of receiving it (except for final sale items, ornament gift boxes, and custom orders—see below). To make a return or exchange, please visit returns.artfulhome.com or contact us at 1-877-223-4600 or info@artfulhome.com .

Returns

Items may be returned for a refund of the purchase price only; shipping charges will not be refunded. You will receive your refund in the same form of payment used to place your order. The cost of return shipping will be deducted from your refund.

Exchanges

Your replacement order will not be mailed until we receive your return. There are no additional shipping fees for replacement orders. If your exchange costs more than the original order, you must pay the difference. If your exchange costs less than the original order, you will receive Artful Home credit for the difference.

How to Return or Exchange an Item

•To get started, go to our Returns and Exchanges page where you can start your return by entering your order number and zip code (there is an exception for freight items – see below).

•Items must be in perfect condition and cannot be used/worn to be eligible for return or exchange.

•Once you begin your return or exchange, you will be provided a UPS return label to print out and attach to your return (Don’t have access to a printer? You can go to any UPS store to have it printed. Just open the label on your smartphone and they will print it for you).

•Repack your order. Make sure the item(s) are securely packaged; use the original packaging if possible. You are responsible for any damage due to improper packaging.

•Send your return or exchange promptly after receiving your return shipping label.

Return Details

Final Sale Items

Items marked as "final sale" may not be returned or exchanged for any reason.

Custom Orders

Custom orders cannot be returned unless they are damaged in transit.

Gifts

We realize that the 14-day return window may not be feasible for gifts. Beginning November 1, we offer an extended return period through January 15 to accommodate holiday returns—please contact Customer Care to use this extension. Final sale items may not be returned for any reason; custom orders may only be returned if damaged in transit. Refunds are for Artful Home credit or a refund to the buyer for the purchase price, less shipping charges.

Ornament Gift Boxes

If you are returning an ornament that came with a gift box, the cost of the gift box will not be refunded. You should only send back the ornament and keep the gift box.

Shoes

We hope that your new shoes are a perfect fit—but we understand that this may not always be the case. To make sure that these shoes are keepers, please try them on in a clean, carpeted area before wearing them. Once worn, they cannot be returned. Shoes in new, unworn condition may be returned within 14 days of receipt.

Clothing

Clothing in new, unworn condition may be returned within 14 days of receipt. We cannot accept returns on clothing that has been damaged, altered, or worn.

Items Damaged in Transit

If your package appears damaged, please call us at 1-877-223-4600 so we can arrange to have it picked up and inspected. Please retain all of the original packing materials.

Return Shipping Costs

Clothing, Shoes, and Jewelry

There is a flat fee of $6.95 per shipment (one shipment=one address). For example, if you return three tops to one designer, you will be charged for one shipment. If each top ships to a different designer, you will be charged for three shipments.

Art and Home Decor

The return charge is the actual cost of shipping the artwork. Because most artists ship directly from their studios, most returns are shipped directly back to the artists. To find out how much your return will cost, please call us at 1-877-223-4600.

Refunds

Once your refund is processed, it may take 7–10 business days for your refund to appear in your payment account. Note that we cannot provide refunds for any items that have been damaged, altered, or worn. You will receive your refund in the same form of payment used to place your order. You will be credited for the price of the item minus the cost of return shipping. Note that the original shipping charges will not be refunded. If your return was a gift, you may choose to receive Artful Home credit or to have the buyer refunded for the purchase price of the item. If you provided an email address when you ordered, we will notify you of the status of your return via email.

Cancellations

Any order (except special or custom orders) can be canceled before it is shipped. To cancel an order, please email info@artfulhome.com or call 1-877-223-4600. You will receive your refund in the same form of payment used to place your order. Your refund will be processed the next business day, though it may take 7–10 business days for your refund to appear in your payment account.

Returning Freight Orders

To return a piece delivered by freight, please contact us at 1-877-223-4600 or info@artfulhome.com to make arrangements.

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