ORBIT CORE COFFEE TABLE

Thank you for shopping with Sleek Modern Furnishings. We aim to provide a seamless shopping experience and ensure that your orders are delivered safely and on time. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.

1. Order Processing Time

All orders are processed within 1-3 business days after payment confirmation.Orders placed on weekends or public holidays will be processed on the next working day.In rare cases, processing may take longer due to stock availability or high order volumes. If so, we will notify you promptly via email.

2. Shipping Methods and Delivery Time

We offer multiple shipping options to meet your needs:

Standard Shipping: Estimated delivery within 5-10 business days.

Expedited Shipping: Estimated delivery within 2-5 business days.

Express Shipping: Delivery within 1-2 business days

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather conditions, customs clearance).

3. Shipping Charges

Shipping charges are calculated at checkout based on the order weight, dimensions, and destination.We occasionally offer free shipping promotions, which will be clearly mentioned on our website.International orders may incur additional duties, taxes, or customs fees, which are the buyer’s responsibility.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.You can track your order status on our website or the carrier’s website.If tracking information is not updated for more than 48 hours, please contact us for assistance.

5. Delivery Address & Responsibility

Please ensure that your shipping address is accurate and complete.We are not responsible for lost or delayed packages due to incorrect addresses provided by the customer.If your order is returned to us due to an incorrect address, you may be responsible for additional shipping charges.

6. Damaged or Lost Packages

If your package arrives damaged, please contact us immediately with photos of the damage and the packaging.If your package is lost in transit, we will work with the shipping carrier to resolve the issue. Replacement or refund eligibility will depend on the carrier’s investigation.

7. International Shipping

Only USA and Canada

8. Pre-Orders and Backorders

If you order an item marked as pre-order or backorder, the estimated shipping date will be mentioned on the product page.You will receive regular updates via email regarding the status of your pre-order item.

9. Multiple Shipments

In some cases, your order may be shipped in multiple packages due to availability or warehouse locations.You will receive tracking details for each shipment separately.

10. Contact Us

For any questions or concerns about shipping, please reach out to us:Email: hello@sleekmodernfurnishings.coPhone: 888-383-2135

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SLEEK MODERN FURNISHINGS – RETURN & EXCHANGE POLICY

We want you to love your products. If something doesn’t work for your space, you’re welcome to exchange it or return it within 30 days. Just ensure the item comes back new, unused, and safely packaged, or extra fees may apply.

RETURN POLICY

At Sleek Modern Furnishings, we aim to deliver pieces you’ll love. However, if your item doesn’t fit your space or expectations, we offer a 30-day return or exchange window starting from the date of delivery.

Before purchasing, please review the full policy below so you know what to expect.

1. Inspect Your Order on Delivery

Although rare, transit damage may occur.

We recommend that you accept the delivery, then contact us immediately if anything is wrong.

To report an issue, email:

📩 hello@sleekmodernfurnishings.co

All damage must be reported within 72 hours of delivery.

2. How to Request a Return

📩 hello@sleekmodernfurnishings.co

Return Requirements

•Items must be new, unused, and in original packaging.

•Premium delivery fees (White Glove or Room of Choice) are non-refundable.

•Items returned in less-than-new condition may incur a 20% restocking fee.

•Damage caused by inadequate return packaging may also incur a 20% restocking fee.

•Any damage to merchandise is not eligible for a free return, as we offer repair or replacement remedies.

Cancellations

Orders canceled before shipment are not subject to return or restocking fees.

3. Repackaging Fees

Repackaging may be required if:

•You no longer have the original packaging, or

•You need assistance securing your item for safe return transit.

We can arrange professional repackaging through our delivery partners. Fees will be deducted from your final refund.

Repackaging is not charged during an approved exchange where White Glove Delivery is included for the replacement item.

EXCHANGE POLICY

We are happy to assist with exchanges within 30 days of delivery.

Exchange Guidelines

•Exchanges must be for items of equal or similar value (e.g., swapping a king bed for a queen bed).

•If the new selection costs more, you’ll pay the difference.

•If it costs less, you’ll be refunded the difference.

•Exchanges for significantly lower-priced or different product categories may incur return fees.

Shipping

•Small items: prepaid return labels provided (customer is responsible for secure packaging).

•Large items: a one-time White Glove fee will be charged for pickup, repackaging, and delivery of the new item.

All exchanged items must arrive back at our warehouse in new condition.

FINAL SALE & CUSTOM ORDERS

•Items marked Final Sale are non-returnable and non-exchangeable.

•Final Sale items with defects or shipping damage will be resolved within 180 days.

•Custom orders cannot be canceled after 3 days of placement and are not eligible for return unless defective or damaged in transit.

For clarification on non-returnable items, contact our support team anytime.

WARRANTY INFORMATION

Sleek Modern Furnishings offers a one-year limited, non-transferable warranty covering:

•Frames

•Stitching

•Structural defects under normal use

Warranty does not cover:

•Tears, pilling, fading

•Fabric/leather wrinkling

•Soiling or staining

•Natural stone fissures

•Accidental damage

Shipping damage must be reported within 72 hours.

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