Nova Table Lamp

All orders at LightsDaddy are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 business days. Our company is based in the United States, and we utilize secure shipping methods. For your safety, we may contact you for additional verification of your payment method.

Your product will be delivered to your doorstep carefully packed to prevent any damage. We understand that privacy is important; therefore, we provide complete DISCREET packaging. The package will not contain any product names, descriptions, or sender information that could hint at the contents inside.

Note: All orders valued over $250 will require a signature upon delivery.

Shipping Destinations We currently ship to the following countries:

United States

Spain

Denmark

Slovak Republic

Latvia

Great Britain

Poland

Japan

Singapore

Finland

Canada

Portugal

Hungary

Lithuania

India

Germany

UAE

Australia

Slovenia

Estonia

France

Austria

Croatia

Bulgaria

Turkey

Netherlands

Belgium

Czech Republic

Luxembourg

Israel

Sweden

Italy

Ireland

Saudi Arabia

Switzerland

Processing Time

Orders are processed within 1-3 business days.

Shipping Methods & Delivery Times

Delivery times are estimates and may vary based on customer location, customs processing, weather conditions, or other unforeseen circumstances. Domestic deliveries typically take 3-5 business days, while international orders usually arrive within 8-12 business days.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping destination and selected shipping method. We offer free standard shipping within the United States.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.

Lost or Delayed Shipments

If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.

Returns & Refunds

For details on returns and refunds, please refer to our Return Policy page.

For any questions, feel free to contact our customer service team at:

Email : support@lightsdaddy.com Phone: +1 281-456-3664

Contact - Lightsdaddy - Checkout

Hassle-Free Product Returns

At Lightsdaddy, we strive to make your shopping experience as seamless as possible, and that includes making returns easy and hassle-free. If you ever need to return a product, we’ve outlined the steps clearly below to ensure a smooth process.Order Cancellation PolicyCancellation requests will be accepted within 2 hours of placing the order.After this period, we cannot guarantee cancellation, as the order may already be in processing or dispatched. In such cases, additional charges may apply for any attempt to intercept, halt, or return the shipment.If the order has shipped, it will fall under our standard Return & Refund Policy.

Conditions for Return:

We understand that sometimes things don’t go as expected, and we're here to help. You can request a return if:

•The product you received is damaged, defective, or not as described (a mismatch).

•The request for a return must be made within 15 days from the original delivery date.

•A Return Authorization (RA) number is required to process the return.

•Once the RA number is issued, it will expire within 7 days, so we encourage you to return the product as soon as possible.

•Returns made without a valid RA number will not be processed for a refund and may incur an additional processing fee.

•If the product is being returned without defect or damage, a restocking fee of 25% of the item's price may apply.

How to Get a Refund:

To ensure a smooth return and refund process, please make sure to meet the following conditions before shipping your product back to us:

Original Packaging: The product must be returned in its original manufacturer’s packaging.

Product Condition: The item should be free from damage such as dents, scratches, cracks, abuse, defacement, or any sign of tampering (such as removed screws, fasteners, or seals).

Security Seals: If the product has a security seal, it must be intact and untampered with.

Important Note: Processing a return may take up to 15 business days from the time we receive the item.

Defective or Missing Items:

If the product you received is defective, damaged, or missing parts, we will resolve the issue promptly by offering one of the following solutions:

•A replacement for the defective or missing units.

•A partial credit for the affected items.

Please Note: Replaced items will not be issued additional credit.

For any questions or concerns about the return process, please contact us at:

Email : support@lightsdaddy.comPhone: +1 281-456-3664

Contact - Lightsdaddy - Checkout