Nova Absolute Black Gi

All orders placed on www.tatamifightwear.com are shipped from our warehouse in the United Kingdom.

If shipping outside of the UK you may be liable for import duties and/or taxes.

Any return or exchanges must be sent back to the correct addresses generated when you use the Returns Portal at the customers expense (excluding the United Kingdom).

Any customer refusing to pay relevant import duties and taxes to their local authorities will have their order automatically returned to Tatami Fightwear.

Tatami Fightwear reserves the right to remove all shipping and administrative costs from any refund due to the customer refusing delivery.

*Hotel delivery addresses are not recommended due to delivery logistics and the risk of missing, delayed, or unaccounted-for items.

Mainland UK Shipping method

£5.99 Flat Rate Courier Shipping (DPD)

Estimated delivery timeframe:

Orders are dispatched within 1-2 working* days

Orders are usually delivered using DPD next day service, however please allow 1-3 days.

Rest of the world Shipping method

Rest of the world (FedEx - Standard International) - Cost calculated at the checkout

Estimated delivery timeframe:

Orders are dispatched within 1-2 working* days

Tracked international deliveries may take up to 14 working days

*We always try to use the fastest possible delivery services, however courier delays are beyond our control.

Additional Information

Customers are liable for all duties & taxes on import (outside of the UK)

At busier times, such as sale or promotional periods, we reserve the right to ship up to 5 working days after the order has been placed. During times of national or worldwide hardship the above delivery timescales may be extended at short notice.

Working days = Monday - Friday (Excluding Bank Holidays)

If you want to return an item because it is not suitable or faulty then rest assured you can shop with confidence.

Returns Policy

Products must be returned within 30 days of delivery.

Products must be unworn and unwashed with all tags still attached, in their original packaging in a re-saleable condition . If an item is returned to us damaged, worn or in an unsuitable condition we won’t be able to give you a refund. All items are inspected on return by a member of our team.

Returned items must be in their complete set i.e. jacket and pants should be included together if you purchased a Gi.

How do I return my items?

To make a return head to our RETURNS PORTAL

You’ll need your ORDER NUMBER , e.g B2CSUK12345

You’ll need your EMAIL ADDRESS associated with the order

•All items should be returned within 30 days of delivery .

•Package your item(s) securely in a box, bag or carton that protects the merchandise. Be certain to tape and seal the package and retain the proof of postage

United Kingdom Returns - (Mainland UK)

You can now return your parcel for free using Royal Mail:

Fill out the details in the Returns Portal using your order number and email address

•Select the item(s) you would like to return

•We will gladly accept returns for both refunds and exchanges in the UK however, exchanges can only be requested for the same item in alternate sizes or colours. If your exchange cannot be completed due to unavailability of stock or a different item is requested, a refund will be issued

One of our team will authorise your return request and details will be sent to you with information of how to get your FREE Royal Mail return label

•You will have the option of printing your Royal Mail return label or receiving a QR code to return your item(s) at your nearest drop off point.

•Please take your package to your local Royal Mail Post Office

•We will only refund in full if your item meets the requirements, i.e if the products are in their original packaging, unworn, unwashed and in a re-saleable condition

•It can take up to 8 days for your package to arrive in our warehouse

•It can then take up to a further 7 days from the date we receive your order back to our warehouse for your order to be refunded

•Please keep hold of any proof of postage until you have been refunded correctly in the event that you need to dispute the return

•If you ordered multiple items you can return any of the items individually or in combination, however your shipping costs will only be refunded if your full order is returned.

International Returns - (This is for any order returned from a country that is NOT the UK)

International customers are liable for ALL return shipping costs to Tatami Fightwear

Fill out the details in the Returns Portal using your order number and email address

•Select the item(s) you would like to return

•One of our team will authorise your return request and details will be sent to you with information on where to send your return

•If you wish to return goods yourself please ensure they are sent via Special Delivery, Recorded Delivery or another reputable courier method

•We advise all customers to return products via a traceable means as we cannot accept responsibility for items lost in return transit

•You must keep hold of any proof of postage until you have been refunded correctly as this is your receipt of return shipment

•If in the unlikely event your parcel goes missing we will not be responsible for replacing or refunding your item unless you have proof of postage

We will refund the value of the items returned to us, minus the cost of the initial shipment charge

How will I receive a refund?

•We try to process all returns as quickly as possible, however sometimes it can take a while for your package to arrive at our warehouse. Please allow up to 8 days for this before contacting Tatami Customer Services

•Refunds will be actioned within 7 days from the date we receive your order back to our warehouse(s). Please note it can take up to an additional 5-7 working days for your refund to appear in your account once processed

•Any refunds will be refunded to the same payment method you used when you placed your order. If your order was paid part or in full by a gift card, the refund will be issued as a gift card up to the value of the gift card you used

Do you offer exchanges?

Exchanges are only available to customers located in the UK and Mainland UK

Exchanges must be done WITHIN 30 DAYS OF DELIVERY

•If your exchange cannot be completed due to unavailability of stock a refund will be issued

Exchanges are not available for customers purchasing from the UK site but located in international locations, or from the USA, AUS or EU website.

Faulty item?

We’re sorry to hear you’ve received a faulty item! Please send an email to cs@tatamifightwear.com with the following information;

•Your order number i.e B2CSUK12345

•Product name and description of issue

•Photos that show - A full length photo of the item clearly showing the fault. If you believe the item is not the correct size please send a photo against a tape measure so we are able to determine the issue

Please reach out to cs@tatamifightwear.com before you send the faulty item back to us so we can explain the next steps

Please bear in mind that all items are inspected on return and those with wear and tear rather than a fault may not be refunded in full

You can return products purchased online if they are defective, faulty or misdescribed within 6 months of placing your order. After this initial time period we will not exchange or refund any items that are not defective, faulty, misdescribed, of unsatisfactory quality or not in conformity with your order. Tatami Fightwear will also not be responsible for items that are damaged after delivery i.e the issue or damage is not the result of a manufacturing defect. This applies to accidental, malicious or other customer related damage.

Examples of this type of damage include, but are not limited to;

•Signs of misuse, excessive wear or inappropriate care

•Products washed by machine and dried by excessive heat. This applies to Gi, No-Gi and leisurewear products

Cut marks on stitching, seams or uppers

•Signs of extreme wear or damage

•Fabric that has been stained

•Material decomposition due to prolonged dampness/ wetting