Nike - Solid Brief (University Red)

UK Mainland –

We offer the following delivery options:

Standard Delivery 3-5 Days - Standard charge is £3.99 for orders under £30. Orders over £30 delivered to UK addresses are delivered free of charge. Both use either the Hermes Standard Tracked delivery service or the Royal Mail Tracked 48 Hour Service.

Provided that all of the items on your order are in stock we will despatch your order as soon as possible, generally within one to two working days but sometimes slightly longer during busy periods. Please allow 3 - 5 working days for delivery

Next Day Delivery - Order before 2PM (£10.50 per item to a weight of 15Kg* - Hermes or Royal Mail 24) - Provided that all of the items on your order are in stock we will despatch your order as a priority, generally within one working day as long as we receive your order before 3pm. The parcel will be sent on a trackable service. Where items on your order are out of stock they will be back ordered and shipped separately at no additional cost. However, you will be charged for the complete order at your original checkout. Next Day Delivery refers to delivery on the next working day after dispatch so if you place your order on Friday, you’re likely to receive your order on Monday (or the next working day)

Express Delivery -1-2 Days (£7 per item to a weight of 15kg - Hermes or Royal Mail 24 ) - Provided that all of the items on your order are in stock we will despatch your order as a priority, generally within one working day as long as we receive your order before 3pm. The parcel will be sent on a trackable service. Where items on your order are out of stock they will be back ordered and shipped separately at no additional cost. However, you will be charged for the complete order at your original checkout. Next Day Delivery refers to delivery on the next working day after dispatch so if you place your order on Friday, you’re likely to receive your order on Monday (or the next working day)

International Delivery Please note that you are liable for any import or customs charges that may be imposed by your country’s Customs (all countries outside the UK). All international parcels will be sent using a tracked service and you will receive a tracking number via email upon dispatch of your order. Your tracking number will be 2 letters, followed by 9 numbers and 2 letters again (e.g. AB123456789GB). You can track your order via the Royal Mail Website . Although most parcels will arrive at their international destination within 5 working days, please allow up to 25 working days for delivery. International parcels will not be considered as lost until 25 working days after the expected arrival date.

Damaged or Missing Orders

If your goods have either been received as damaged or are missing please contact customer services immediately, either by email to support @aquaswimsupplies.co.uk or phone 0203 700 3998 .

For UK orders, if your goods are missing we have to wait 5 days past the standard delivery time before any further goods can be resent. Before resending, the status of the parcel will be checked with the relevant courier.

For international parcels, loss claims cannot be submitted until after 20 working days after the due delivery date for items going to Europe and after 25 working days for Rest of the World. If that time has passed and you have not received your parcel please email support@aquaswimsupplies.co.uk and quote your order number.

Contact - Aqua Swim Supplies - Checkout

Returns and ExchangesOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with lables attached. Your item will be investigated and processed within 5 days of receiveing the items. This will can be longer during busy or holiday periods.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

•Items for exchange only:

•Gogles

•Non-returnable/exchangable items:

•Gift cards

•Hats

•Underwear

•Snorkels

•Ear Plugs

•Nose Clips

•To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 28 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@aquaswimsupplies.co.uk.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@aquaswimsupplies.co.uk and send your item to: Aqua Swim Supplies, 14-15 Onslow Parade, Hampden Square, London, N14 5JN

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: Aqua Swim Supplies, 14-15 Onslow Parade, Hampden Square, London, N14 5JN

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - Aqua Swim Supplies - Checkout