New Complete Beard Care Kit

Thank you for visiting and shopping with Respected Roots. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time:

Orders placed before 2 pm ET are processed and shipped the same day, excluding Holidays and Weekends.

Orders placed after 2pm will be processed the next business day.

It is our goal to process all orders within two business days.

Orders may not always be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow 2-3 additional days in transit for delivery.

If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Shipment method Estimated delivery times are as follows:

Free! - USPS First Class (Default Standard) 3-6 business days

USPS Priority 2-5 business Days

Delivery delays due to weather and unforeseen events can occasionally occur. Please allow an additional 2-5 business days for delayed shipments.

Shipment to P.O. boxes or APO/FPO addresses

Respected Roots ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Respected Roots is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages, Lost Shipments & Shipping Insurance

Respected Roots is not liable for any products damaged or lost during shipping. This includes items delivered to the incorrect address, stolen packages, or melted products. Additional insurance can be purchased through ROUTE Shipping Insurance during checkout.

ROUTE is a third-party service that shares no affiliation with Respected Roots. For their complete list of what types of claims are covered please visit https://route.com/insurance.

If you received your order damaged, please contact the shipment carrier or ROUTE insurance (if you purchased additional insurance during checkout) to file a claim.

If your package arrives damaged save all packing materials and take at least 4 pictures of the damaged goods and damaged packaging from different angles before filing a claim or discarding your package.

International Shipping Policy We currently do not ship outside the U.S.

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All returns are granted by the sole discretion of Respected Roots.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be within 14 days of the purchase date.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.

Additional non-returnable items: Gift cards Downloadable software products Some personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened Any item not in its original condition is damaged or missing parts for reasons not due to our error Any item that is returned more than 14 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at

fulfillment @respectedroots.com.com.

Sale items (if applicable) Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fulfillment@respectedroots.com and send your item to Respected Roots 3427 Oakcliff RD STE 114 Doraville, GA 30340.

Shipping To return your product, you should mail your product to Respected Roots 3427 Oakcliff RD STE 114 Doraville, GA 30340.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an order over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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