Neroli-Deodorant 2-Pack Refills

Orders are processed and shipped from our Malibu, CA location, usually within one to three days of the order being received. Transit times are provided by the carrier and can vary on the package destination. These times are an estimate only, and may depend on the individual carrier.

Shipping costs are $10 flat rate within the continental US or $40 for express shipping. We do our best to work with carriers to provide the best rate possible. We will first use USPS, unless otherwise requested.

You will receive an automated email with a tracking number for your reference.

If you receive an item that is damaged, please contact us immediately. All damages must be noted within 48 hours of receipt so that we can sort out a refund with the carrier.

Abierto is not responsible for lost, delayed or stolen packages. Please contact the carrier service directly to sort this out. Abierto will do our best to assist in these instances. Once a package is tendered to the carrier, most factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.

We are not responsible for any delays in weather conditions, local delivery errors or international custom clearance.

A 10.25% sales tax must be charged for orders shipping within California.

International

We love our friends abroad and are so happy you would like to shop with Abierto. At this time, international shipping is done on a case-by-case basis. Please email abierto@shopabierto.com, and we will coordinate with you. Customers are responsible for any additional charges such as customs, taxes, or duties incurred during shipping. International orders are non-returnable. These orders may be affected by customs and cause excess delays.

Please contact abierto@shopabierto.com with any questions.

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Thank you so much for shopping at Abierto! We really appreciate your business. While we do hope you love your purchases, we do understand that sometimes an item does not work out for you. In order to accommodate this, we are happy to offer a refund of the item(s) if received back to us within fourteen (14) days of you receiving your purchase. For example, if you receive your purchase on the 1st of the month, we will need it to be received back to us by the 14th of the month.

Please note that all vintage, one of a kind, perfumes, body oils, edible items, lingerie, shoes, swimwear, and discounted (sale) merchandise is final sale and not applicable for a refund or return. All sale and/or discounted items are final sale.

All items considered for a return must be in unused/unworn condition, with all tags and packaging still in tact.

If you receive an item that is damaged, we will first replace the item(s) before issuing a refund. Damage claims must be made within 48 hours of package arrival.

All returns are subject to the approval of Abierto.

To request a return, please follow the following steps:

1. Contact us at abierto@shopabierto.com to request a return. Include your order number, the item(s) you would like to return, and we will provide you with a return authorization number. We will only be able to return items that have a RA number.

2. Pack and seal your item(s) and with your RA number clearly marked on the inside of the package. Abierto is not responsible for damage that may occur in return shipping. The customer's original shipping fees are non-refundable and the customer is responsible for all return shipping fees. Abierto is not responsible for items lost in transit from a customer, so we suggest using an insured and trackable service. We cannot refund an item that we do not receive.

3. Ship the package to us. We will process the return/refund once we receive the item(s). Please allow up to five (5) business days for the refund to go through. The refund will be made in the same form as your payment.

Abierto

29169 Heathercliff Road

Ste #111

Malibu, CA 90265

(310) 589-0427

Abierto@shopabierto.com

Thank you for supporting small businesses!

Contact - Abierto - Checkout