narrow iron + glass console

Welcome to Details and Design showroom! Below is our shipping and returns policy to provide you with all the necessary information:Shipping Policy:We offer local delivery within a 10-mile radius of our showroom, located at 410 Severn Ave, Annapolis, MD. This service ensures that customers within the designated area can receive their purchases conveniently. Please note that this delivery option is available for eligible items and will be subject to specific delivery charges, which will be clearly outlined during the checkout process.For customers located outside the 10-mile radius, we provide shipping options through trusted carriers. Shipping fees will be calculated based on the destination and the size of the item. Please review the shipping cost and estimated delivery times during the checkout process.Please keep in mind that shipping and delivery charges are non-refundable for returned items unless the return is due to an error on our part or a defective product.For any questions, clarifications, or assistance with the shipping and returns process, don't hesitate to contact our customer support team. We are committed to providing you with an excellent shopping experience and are always here to help!Thank you for choosing Details and Design showroom, and we look forward to serving you soon!

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Thank you for shopping with us! We greatly appreciate your purchase! If you have a concern or question about your purchase, please reach out to hello@detailsanddesign.com and we will do our best to make it right.

Damages: Any damages must be reported within 24 hours from delivery.

Non-returnable Items: Due to our partnerships with many different vendors, old and new, some products are not eligible for returns, including:

•All furniture

•Custom orders

•Tabletop items

•Wall art

•All textiles (bedding, throws, blankets, pillows, drapery)

•Rugs

•Sale items

Fees:

•For eligible lighting, mirror, and accessory returns, a 25% restock fee will apply.

•If an item is returned in a condition where it cannot be resold, you will be responsible for arranging pickup at your expense. If not picked up within 15 days of inspection, the item will be destroyed or given to charity.

•Shipping fees are non-refundable. While we offer free shipping on many items, if you return an item with free shipping, the refund will be for the item price minus the standard shipping costs.

•If you exchange a free shipping purchase for another item that also qualifies for free shipping, a standard shipping charge will be added.

Store Credit:

•If a Store Credit is issued for any return, it will expire 365 days after issuance. Store Credits are non-transferable, non-returnable, and hold no cash value.

Defectives Items:

•If an item arrives with a manufacturing defect or damage caused during transit, please provide photo documentation, and we will replace the defective item. If the item is no longer available and the damage claim is approved, a refund or store credit will be issued, at our discretion.

For any further inquiries or assistance, please contact our customer service team. Thank you for understanding our policies!

Contact - Shoppe Details and Design Showroom - Checkout