Multi-Use Ankle/Wrist Strap

Shipping Fees are calculated at checkout.

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We have a 30-day return policy on unassembled items, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, unassembled, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@connectfit.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at returns@connectfit.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and items sold as "Sales Final" or "As Is". We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

There is a 20% restocking fee on assembled cardio and a pickup fee will be applied when applicable. Special order items are not eligible for return.

There is a 35% restocking fee on assembled strength equipment and a pickup fee will be applied when applicable. Special order items are not eligible for return.Unfortunately, we cannot accept returns on gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For the exchange of equipment (that was not special order) please contact us at returns@connectfit.com to discuss options. Restocking and pickup fees may still apply.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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