Multi-Function Push-Up Board – Color-Coded Home Workout System

Thank you for shopping at JUNO Online Shop. We aim to deliver your orders quickly and safely.

Shipping Rates

Shipping fees are calculated at checkout based on weight, location, and courier.

Free Shipping

Free shipping is available on eligible orders.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a shipping confirmation email once your order has been dispatched.

Delivery Time

Estimated delivery time is 5–12 business days, depending on your location.

Order Tracking

You can track your order anytime through our Track Order page using your tracking number.

Delayed or Lost Packages If your tracking has not been updated within a reasonable time, please contact us and we will assist you.

Incorrect Addresses Customers are responsible for providing accurate shipping details. Orders delivered to an incorrect address due to customer error cannot be refunded.

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Return Rules Summary

•Returns accepted within 30 days of delivery

•Return shipping is free for damaged or defective items only

•No restocking fee will be charged

•Certain items may not be eligible for return (see full policy below)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@junoonlineshop.com Please note that returns will need to be sent to the following address: [Shizuoka Ken Hamamatsu Shi Chuo Ku Azukimochi 4-6-9 Granvie Azukimochi 108] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@junoonlineshop.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@junoonlineshop.com.

Contact - JUNO ONLINE SHOP - Checkout