Modern Round Folding Dining Table for 4 - Space-Saving Drop Leaf Kitchen Table with Wood Legs in Grey

Email to contact about returns: info@tradewarehouse.co.uk

•If ordering multiple product ranges together, please note they are dispatched from different depots, which may result in products arriving at different times. Please carefully check delivery timescales before ordering.

•We ask that you do not book any builders/tradespeople ahead of receiving your order, in case of any delays or issues which may occur. We do not want you to be in a tricky position!

•Please provide directions to the property as couriers will not always call if they cannot find the property, in which case goods may be returned back to the depot or warehouse.

•For heavy items, such as corrugated roofing sheets, please note that not all vehicles have cranes, so the delivery will require someone to provide suitable assistance for our drivers to unload materials (ideally a forklift).

•If you need to make changes to your order, please do so within 2-3 hours of ordering, and 1 hours if the item is due for next working day shipping. We request that you check all quantities and sizes before ordering.

Orders may be cancelled for a full refund provided that written notice is received by the Company via email at least two hours after ordering. Cancellations received after this period may not be accepted and may be subject to handling or restocking charges.

Orders for custom-made or bespoke items — including but not limited to corrugated roofing sheets, cut-to-size materials, and made-to-order components — are non-cancellable and non-refundable once production has commenced. Orders for insulation products are also non-cancellable and non-returnable due to hygiene regulations. In all cases, cancellation requests must be submitted to: orders@tradewarehouse.co.uk .

Standard, non-customised Goods may be eligible for return and partial refund within 14 calendar days of delivery, subject to the following strict conditions:

Goods must be returned in a brand-new, unused condition, exactly as delivered, and in their original, unopened packaging.

Goods must be authorised for return in writing by the Company prior to being shipped back. Unauthorised returns may be rejected or refused at the point of delivery. We will email you with the returns address.

The Buyer is solely responsible for arranging and covering the cost of return shipping via a secure, tracked, signed-for courier service, unless otherwise agreed.

The risk in returned Goods remains with the Buyer until they are received and signed for at our designated warehouse. The Company accepts no responsibility for Goods lost, delayed or damaged in transit, and no refund will be provided for such items.

All approved returns of non-faulty items are subject to a minimum 15% restocking charge, or a higher rate depending on the product type and associated handling costs. The Company reserves the right to deduct additional amounts where packaging is missing or damaged, or where items require repackaging or cleaning prior to restocking.

Items that have been installed, laid, cut, drilled, painted, modified or otherwise altered in any way are strictly non-returnable under any circumstances. Returned items will be inspected upon arrival and must pass our re-saleability criteria before any refund is approved.

Refunds are issued only after the returned Goods have been fully inspected, accepted into stock, and processed by our accounts team. Refunds are processed in weekly batches and may take up to 7 working days to be approved. An additional 5 working days should be allowed for cleared funds to appear in your account, depending on your payment provider’s processing times.

If the customisation process for a bespoke product has not started, and the Company agrees to a cancellation, an administration fee may still apply. This covers the cost of drawings, labour, material reservation, communication time and scheduling.

Goods will only be refunded once:

They are received and signed for by the Company or our partner warehouse.

They have passed inspection and meet all the return conditions outlined above.

Any applicable fees (restocking, admin, or damages) have been calculated and deducted.

Any discrepancy, missing items, damage, or defect must be reported in writing within 1 working day of delivery, accompanied by photographic evidence where appropriate. Claims submitted outside this time frame may not be considered. Email: orders@tradewarehouse.co.uk .

If the Company agrees to accept your return, full return instructions, including the correct return address and any reference paperwork, will be provided. Failure to follow these instructions may result in rejection or delays.

The Company is not responsible for consequential loss arising from delays, product issues, installation appointments, or builder/tradesperson scheduling. We strongly recommend that no tradespeople are booked until your goods have been received and fully checked.

Any goods returned without following this procedure may be rejected. Items returned outside the 14-day window, or without prior agreement, will not be eligible for refund and may be disposed of at the Company's discretion.

If a product has been incorrectly priced, we reserve the right to correct the price and offer the Buyer the opportunity to proceed at the correct rate or cancel the order for a full refund. This includes errors in advertised prices or pricing shown during the checkout process.

If you have a complaint about your order or service, please write to us at our registered office or via the contact details on our website. We aim to respond to all written complaints within 5 working days.

Damaged or Faulty Goods

All deliveries must be inspected by the Buyer upon receipt. Any goods that are found to be missing, visibly damaged, or believed to be faulty must be reported to the Company in writing within one (1) working day of delivery. Failure to report issues within this time frame may result in the claim being rejected.

Notification must be submitted by email to orders@tradewarehouse.co.uk and must include:

The Buyer’s order number and delivery date;

A clear description of the issue;

Photographic evidence of any visible damage or defect (including packaging where relevant);

Confirmation of whether a refund or replacement is being requested.

The Company will assess the claim based on the information provided and may request further details or evidence if necessary. If a claim is accepted, the Company will at its sole discretion either:

Arrange for a replacement to be sent, subject to stock availability; or

Issue a full or partial refund for the affected item(s).

Where goods are returned to the Company under a fault or damage claim:

They must be returned in the condition in which they were received, securely packaged to prevent further damage in transit;

The return must be authorised in writing by the Company before dispatch;

Returns must be made using a tracked, signed-for delivery service, unless otherwise agreed;

Upon receipt, the returned items will be inspected to verify the reported issue.

If the inspection confirms the reported damage or fault, a full refund or replacement will be issued. If the reported condition cannot be substantiated, or if the item has been used, modified, installed, or handled in a way that may have contributed to the damage or defect, the Company reserves the right to:

Reject the return;

Refuse a refund or replacement;

Return the goods to the Buyer at their expense.

Claims made for items that were installed, altered, cut, fixed, or used in any capacity will not be accepted, even where faults are later alleged, unless the fault can be clearly shown to have existed prior to installation.

Goods damaged as a result of improper handling, incorrect installation, unsuitable storage, exposure to weather conditions, or failure to follow manufacturer guidelines will not be considered faulty and are not eligible for return or refund.

In the case of goods delivered via pallet or large consignments, damage must be noted on the delivery paperwork and reported immediately. Any claims made without this evidence may be deemed invalid.

The Company will not be liable for any indirect or consequential loss resulting from damaged or faulty items, including but not limited to missed appointments, project delays, or third-party charges.

Company Details:

Trade Circle Holdings Ltd

Registered VAT No: GB 442406225

Company Number: 14927204

Registered Office: Suite 631, Linen Hall, 162-168 Regent Street, London, W1B 5TG.

Email for returns and order queries: orders@tradewarehouse.co.uk

Contact - Trade Warehouse - Checkout