Modern 5-Piece Dining Table Set for 4 with Rectangle Oak Table and Steel Frame - Oak

Direct Home Furniture Shipping & Delivery Policy

Last updated: 17th May 2026

At Direct Home Furniture, we want your shopping experience to feel simple, clear, and reassuring from the moment you place your order.

We offer free UK Mainland delivery on eligible orders, with no minimum spend. Your order is handled by trusted courier partners and, once dispatched, tracking will be provided so you can follow your delivery every step of the way.

We know buying furniture online can feel like a big decision, so we aim to keep you informed, protect your order in transit, and make the delivery process as smooth as possible.

Nothing in this policy affects your statutory rights.

Free UK Mainland Delivery

We are pleased to offer free delivery across eligible UK Mainland postcodes.

There is no minimum spend required for standard UK Mainland delivery where your postcode is covered by our courier network.

Please note that some remote, offshore, island, highland, or hard-to-reach locations may be excluded from our standard delivery service or may not be available for delivery. Please see the Unsupported Postcodes section below for more information.

Order Processing

Orders are processed Monday to Friday, excluding bank holidays and public holidays.

Orders placed before 4pm Monday to Friday usually begin processing the same business day.

Orders placed after 4pm, over a weekend, or on a bank holiday will usually begin processing on the next business day.

Processing means your order has entered our internal system for checking, stock allocation, warehouse release, and courier preparation. Processing is not the same as dispatch.

Dispatch Timeframes

Most orders are dispatched within 1 to 2 business days after processing begins.

During busy periods, large sales, courier disruption, public holidays, supplier delays, warehouse backlogs, or periods of unusually high order volume, dispatch may take a little longer.

Extra large, heavy, fragile, or bulky products that require specialist handling, pallet delivery, or larger courier vehicles may also take longer to dispatch.

If there is a delay with your order, we will do our best to keep you updated.

Estimated Delivery Times After Dispatch

Delivery timeframes begin from the date your order is dispatched, not from the date your order is placed.

Estimated delivery times are usually:

Small and medium items: Usually 1 to 2 business days after dispatch.

Standard furniture items: Usually 1 to 4 business days after dispatch.

Large, heavy, or bulky items: Usually 2 to 6 business days after dispatch.

Extra large or specialist courier items: May take longer depending on courier availability, vehicle requirements, and delivery location.

These delivery timeframes are estimates only and are not guaranteed delivery dates.

Deliveries are usually made Monday to Friday, excluding bank holidays. Weekend deliveries are not guaranteed and depend on the courier used in your area.

Address Accuracy

Please ensure your delivery address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided at checkout.

If you notice an error after placing your order, please contact us immediately. We will do our best to update the details, but changes may not be possible once the order has entered processing or dispatch.

Order Confirmation

Once your order has been placed, you should receive an order confirmation email shortly afterwards.

Please check that your delivery address, postcode, email address, and phone number are correct.

If you do not receive your confirmation email, please check your junk or spam folder and mark support@directhomefurniture.co.uk as a safe sender.

If any details are incorrect, please contact us immediately. We will always try to help, but once an order has entered processing or dispatch, we may not be able to amend the delivery details.

Delivery Partners and Tracking

We work with a trusted network of courier partners, which may include services such as Yodel, Amazon Shipping, Evri, DX, Palletways, or other suitable carriers depending on the product, warehouse, postcode, and delivery requirements.

Once your order has been dispatched, tracking details will be sent to you where available.

Please allow a little time for tracking links to update after dispatch, as courier tracking may not show movement immediately.

Large, Heavy, and Bulky Item Deliveries

Some furniture items are large, heavy, or require specialist handling.

These items may be delivered using a specialist courier, pallet network, two-person delivery service, or larger delivery vehicle, depending on the product and delivery location.

Because of this, extra large or bulky products may take slightly longer to dispatch and deliver than smaller parcel items.

Where possible, the courier may contact you before delivery. Please ensure your phone number and email address are correct when placing your order.

Delivery Access and Property Restrictions

Most deliveries are made to the front door, kerbside, driveway, or ground floor entrance of the delivery address.

For apartment buildings, flats, or properties with shared entrances, delivery may be made to the main entrance, reception area, loading bay, or another accessible ground floor location.

Most couriers are not insured or required to enter your property, carry goods upstairs, use lifts, assemble products, remove packaging, or place items in a specific room.

If your order is large or heavy, we recommend arranging suitable help on delivery day.

Please make sure there is safe and reasonable access for the courier. This includes suitable parking, clear access paths, and enough space for large goods where applicable.

Before Delivery Day

To help ensure a smooth delivery, please check:

•Your delivery address and postcode are correct.

•Your phone number and email address are correct.

•Someone is available to receive the delivery where required.

•There is safe access for the courier.

•The item will fit through doors, hallways, staircases, lifts, and entry points.

•You have help available if the item is large or heavy.

It is your responsibility to ensure the item is suitable for your property and can be delivered safely to the accessible delivery point.

Failed Deliveries

If a delivery fails because no one is available, access is restricted, the address is incorrect, the courier cannot safely deliver, or the customer refuses delivery without valid reason, additional courier charges may apply.

If a failed delivery is returned to us, we may deduct reasonable return, redelivery, or failed delivery costs from any refund where legally permitted.

We will always assess this fairly and in line with your statutory rights.

Safe Place Deliveries

If you request or authorise a courier to leave your order in a safe place, with a neighbour, outside your property, in a communal area, or without a signature, this is done at your own risk once the courier has followed those instructions.

Please only choose a safe place if it is secure, dry, sheltered, and suitable for the size and value of the goods.

Where a courier chooses to leave a parcel in a location they consider safe, this will depend on the courier’s own delivery process and the circumstances at the address.

If you are concerned about a safe place delivery, please contact us as soon as possible and we will assist with the courier investigation where appropriate.

Damaged Items on Arrival

Every order is packed and handled with care, but we understand that issues can occasionally happen in transit.

If your item arrives damaged, please contact us as soon as possible at support@directhomefurniture.co.uk .

Please note that our shipping boxes are specifically designed to protect the contents; consequently, cosmetic damage to the external packaging alone does not constitute a damaged item.

Please include:

•Your order number.

•Clear photos of the damage.

•Photos of the packaging.

•Photos of any courier labels.

•A brief description of the issue.

Please keep the item, packaging, and all parts while we review the issue. Do not dispose of, repair, alter, assemble, or continue using a damaged item unless we have confirmed the next steps in writing.

Where damage is confirmed, we will resolve the matter in line with your statutory rights. This may include replacement parts, a replacement item, repair, return, refund, or another suitable solution.

Lost or Missing Deliveries

If your tracking shows delivered but you have not received your order, please contact us as soon as possible.

We may ask you to check around your property, with neighbours, building reception, concierge, mail room, safe places, or other household members.

We will also assist with a courier investigation where appropriate.

Please report any missing delivery concerns promptly so we can investigate with the courier while delivery records are still available.

Multiple Parcel Deliveries

Your order may arrive in more than one parcel, from more than one warehouse, or via more than one courier.

This is common with furniture orders, especially where items are packed separately or shipped from different locations.

If part of your order arrives before the rest, please do not worry. The remaining parcel or parcels may still be on the way.

If you are concerned that something is missing, please contact us and we will be happy to check this for you.

Unsupported Postcodes and Areas

Unfortunately, we are not currently able to deliver to every UK location.

Delivery may be unavailable to:

•Isle of Wight.

•Isle of Man.

•Isles of Scilly.

•Northern Ireland.

•Channel Islands.

•Certain Scottish Highlands and remote Scottish postcodes.

•Other remote, offshore, island, or hard-to-reach locations outside our courier network.

If your postcode is not supported, we may contact you after your order is placed to discuss the available options. If we cannot deliver to your postcode, we will cancel and refund your order in full.

Refused Deliveries

If you refuse delivery because the item is visibly damaged, please contact us immediately and provide photos where possible.

If you refuse delivery for another reason, or if the courier returns the goods to us because delivery could not be completed, reasonable return or failed delivery costs may be deducted from any refund where legally permitted.

This does not affect your statutory rights.

Order Cancellations Before Dispatch

If you need to cancel your order, please contact us as soon as possible.

If your order has not yet been dispatched, we will cancel it and process your refund.

If your order has already been dispatched, we may not be able to stop the delivery. In this case, you may need to follow our returns process once the goods arrive.

Your statutory cancellation rights are not affected.

Delivery Delays

Most orders are dispatched very quickly, and the majority of customers receive their orders well within the estimated delivery timeframes shown above.

Occasionally, delivery may take longer due to courier delays, public holidays, severe weather, specialist courier availability, remote delivery locations, access issues, or other circumstances outside our direct control.

Where no specific delivery date has been agreed with you, UK consumer law requires goods to be delivered without undue delay and within 30 days of the order being placed, unless a different timeframe has been agreed.

If we become aware of a significant delay, we will do our best to keep you updated and work with you towards a fair resolution.

Your statutory rights are not affected.

Delays Outside Our Control

We work hard to dispatch and deliver orders as quickly as possible, but delays can occasionally occur for reasons outside our direct control.

These may include:

•Courier network delays.

•Severe weather.

•Road closures or transport disruption.

•Bank holidays or public holidays.

•High seasonal demand.

•Warehouse disruption.

•Specialist courier availability for bulky goods.

•Incorrect or incomplete delivery details.

•Remote location access issues.

If a delay occurs, we will do our best to keep you informed and work towards a fair resolution.

Delivery Protection and Peace of Mind

We want you to feel confident ordering from Direct Home Furniture.

Your order remains our responsibility until it is delivered to you, or delivered in line with the delivery instructions you have provided.

If your order is lost or damaged in transit, please contact us and we will help investigate and resolve the matter in line with your statutory rights.

We may require photos, courier information, delivery records, or other reasonable evidence to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about delivery, tracking, dispatch, or whether we can deliver to your postcode, please contact our support team.

Email: support@directhomefurniture.co.uk

Please include your order number, full name, delivery postcode, and any relevant tracking information so we can assist you quickly.

Thank you for choosing Direct Home Furniture. We’re proud to offer great-value furniture with free UK Mainland delivery, clear communication, and helpful support from order to doorstep.

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Direct Home Furniture Refund & Returns Policy

Last updated: 17th May 2026

This website, directhomefurniture.co.uk, is operated by Direct Home Furniture Limited, a limited liability company registered in England and Wales under Company Number: 13833470.

We are a UK-based online retailer specialising in furniture, beds, mattresses, and home products. We want every customer to feel confident shopping with us, and this policy explains how cancellations, returns, refunds, damaged items, faulty goods, missing parts, exchanges, and warranty claims are handled.

Nothing in this policy affects your statutory rights under UK consumer law.

If you need help, please contact our customer service team:

Customer Service Email support@directhomefurniture.co.uk

Quick Summary

Changed your mind? You have 14 days from the day after delivery to tell us you wish to cancel, then a further 14 days to return the goods.

Faulty or damaged item? Stop using the product immediately, contact us, send clear evidence, and await our next steps.

Do not throw items away. Goods must be kept available for inspection, return, collection, repair, or replacement while we review your claim.

Do not return items without approval. We use multiple warehouses, and items sent to the wrong address may not be accepted or processed.

Refunds are made to the original payment method. Refunds are normally processed within 14 days of us receiving returned goods, or earlier where legally required.

Our Simple Return Process

1. Contact Us First

Please email support@directhomefurniture.co.uk with your order number, full name, and the reason for your return or claim.

Please do not send anything back without contacting us first. We operate from multiple warehouse locations, and the correct return address depends on the product ordered.

2. Provide the Required Information

Depending on the reason for your return, we may ask for:

Change of mind returns: Confirmation that the goods are unused, in their original condition, and suitable for return.

Faulty or damaged goods: Clear photo or video evidence showing the issue.

Missing parts: A photo of what you received, plus the part number or reference from the instruction manual where available.

Incorrect item received: Photos of the item, packaging, labels, and any product codes.

3. Wait for Return Instructions

Once your request has been reviewed, we will confirm the next steps. This may include return instructions, collection details, replacement part arrangements, repair options, or another suitable resolution.

Important: Do not return goods to our head office, registered address, supplier address, or the address printed on the courier label unless we have confirmed that address in writing.

4. Return the Goods Where Required

If a return is required, goods must be packaged securely and returned using a suitable courier service. We recommend using a tracked and insured courier service, as you are responsible for the goods until they are received at the correct return address.

5. Refund, Replacement, Repair, or Other Resolution

Once the goods have been received and inspected, or once we have completed our review, we will process the appropriate resolution in line with this policy and your statutory rights.

Change of Mind Returns

As an online customer, you have the right to cancel your order without giving a reason.

Your Cancellation Window

You have 14 days from the day after the goods are delivered to tell us that you wish to cancel your order.

Once you have told us you wish to cancel, you then have a further 14 days to return the goods to us.

Condition of Returned Goods

For change of mind returns, goods must be returned in a condition suitable for resale. You are allowed to inspect the goods in the same way you would reasonably inspect them in a shop, but you must not use them beyond what is necessary to inspect their nature, characteristics, and function.

Returned goods should be:

•Unused, unless only handled reasonably for inspection.

•In their original condition.

•Returned with all parts, accessories, instructions, fixings, and packaging where reasonably possible.

•Packaged securely to avoid damage in transit.

Return Shipping Cost for Change of Mind

For change of mind returns, the customer is responsible for the cost of returning the goods to us unless we have agreed otherwise in writing.

A courier service must be used. We do not recommend postal services for large furniture items unless they provide suitable tracking and cover.

Refund Amount for Change of Mind

Where a valid cancellation is made, we will refund the product price and the standard delivery charge paid at checkout, if applicable.

If you selected an upgraded or premium delivery service, only the standard delivery amount, if any, is refundable.

We may make a deduction from the refund if the goods have been handled more than necessary, used, damaged, assembled, marked, altered, missing parts, or returned in a condition that reduces their value.

No restocking fee is charged for a valid statutory cancellation.

Faulty, Damaged, Incorrect, or Incomplete Goods

We take issues with faulty, damaged, incorrect, or incomplete goods seriously and will always work with you to resolve matters fairly.

What You Must Do

If you believe your item is faulty, damaged, unsafe, incorrect, or missing parts, you must:

•Stop using the product immediately.

•Contact us as soon as possible at support@directhomefurniture.co.uk .

•Provide your order number and a clear description of the issue.

•Send clear photo or video evidence showing the issue.

•Keep the product, packaging where reasonably possible, and all parts in your possession.

•Await our written instructions before returning, repairing, disposing of, dismantling, or continuing to use the product.

Do Not Continue Using a Product You Believe Is Faulty

If you believe a product may be faulty, unsafe, unstable, damaged, or not functioning correctly, you must stop using it immediately. Continuing to use a product after noticing a potential issue may worsen the damage, create a safety risk, or affect our ability to assess the claim properly.

Evidence Required

To assess the issue quickly and fairly, we may ask for clear photos, videos, packaging photos, label photos, part references, or other reasonable evidence.

The evidence must clearly show the alleged fault, damage, missing part, incorrect item, or issue being reported. This helps us determine whether the best solution is a replacement part, repair, replacement, return, refund, or another suitable remedy.

Do Not Dispose of Goods

You must keep the goods available while your claim is being reviewed. Please do not throw away, destroy, alter, repair, dismantle, donate, sell, return, or otherwise dispose of the product unless we have confirmed the next steps in writing.

If a product, packaging, or relevant part is thrown away, destroyed, altered, repaired, dismantled, or otherwise made unavailable before we have had a reasonable opportunity to assess it, this may affect our ability to verify the issue and may limit the remedies we are able to offer.

This does not affect your statutory rights.

Outer Packaging Damage

Our packaging is designed to protect the product during transit. If the outer box arrives scuffed, dented, torn, or marked, but the product inside is undamaged and fully functional, this will not usually be treated as product damage.

However, if you are concerned, please contact us and we will be happy to assess the matter.

Missing Parts

If your item is missing parts, please contact us with:

•A photo of all parts received.

•A photo of the packaging and product labels where available.

•The missing part number or reference from the instruction manual, if available.

Where appropriate, we will arrange for the missing part to be sent to you.

Incorrect Item Received

If you believe you have received the wrong item, please do not assemble or use it. Contact us immediately with photos of the item, packaging, courier label, product label, and any visible codes.

If we confirm that the wrong item has been sent, we will arrange the appropriate resolution.

Your Rights for Faulty Goods

Goods must be as described, of satisfactory quality, and fit for purpose.

If goods are confirmed to be faulty, not as described, or not fit for purpose, we will resolve the matter in line with UK consumer law.

Within 30 Days of Delivery

If a product is faulty, not as described, or not fit for purpose within 30 days of delivery, you may be entitled to reject the goods and receive a refund.

We may need reasonable evidence, inspection, or return of the goods to confirm the issue.

After 30 Days

If a fault is reported after the initial 30-day period, we may offer a repair, replacement, replacement part, or another suitable remedy in accordance with your statutory rights.

After 6 Months

If a fault is reported more than 6 months after delivery, we may ask you to provide evidence that the fault was present at the time of delivery or was caused by a manufacturing defect.

Where No Fault Is Found

If an item is inspected and no fault is found, or the issue is found to have been caused by misuse, accidental damage, incorrect assembly, unauthorised repair, neglect, normal wear and tear, or failure to follow the instructions, we may not be able to offer a free repair, replacement, or refund.

In these circumstances, we will explain the outcome clearly and fairly.

Health and Hygiene Products

Some products cannot be returned for change of mind once opened, unsealed, used, or removed from hygiene packaging, unless they are faulty.

This may include:

•Mattresses.

•Mattress toppers.

•Pillows.

•Bedding.

•Duvets.

•Sheets.

•Blankets.

•Protectors.

•Other sealed hygiene-sensitive items.

This restriction applies where the goods are sealed for health protection or hygiene reasons and have been unsealed after delivery.

This does not affect your rights if the item is faulty, not as described, or not fit for purpose.

Made-to-Order, Custom, or Personalised Items

Made-to-order, custom, or personalised items may not be eligible for cancellation or change of mind return once production has started or the item has been made to your specification.

This does not affect your rights if the item is faulty, not as described, or not fit for purpose.

Where an item is custom-made or personalised, this will be made clear on the product page or before purchase where applicable.

Clearance, Final Sale, and Discounted Items

Clearance, final sale, and discounted items have the same statutory rights as full-price items if they are faulty, not as described, or not fit for purpose.

However, where an item is clearly marked as clearance, final sale, end of line, imperfect, ex-display, or reduced due to a stated issue, it may not be eligible for change of mind return unless your statutory cancellation rights apply or unless we have agreed otherwise in writing.

If a specific fault, mark, defect, or limitation was clearly explained before purchase, you cannot later claim that same disclosed issue as a fault.

Assembly, Installation, and Product Care

Many of our products require home assembly. Please read all instructions carefully before assembling or using your item.

You are responsible for ensuring that:

•The product is assembled correctly.

•All screws, bolts, fixings, and fittings are installed as instructed.

•The product is used only for its intended household purpose.

•The product is placed on a suitable, level surface.

•The product is not overloaded or misused.

•Children are supervised where appropriate.

•Any safety warnings, weight limits, care instructions, and usage guidance are followed.

Damage caused by incorrect assembly, misuse, overloading, failure to follow instructions, neglect, accidental damage, unauthorised repair, or normal wear and tear is not treated as a manufacturing fault.

Laminate, Wooden, Tiled, and Hard Floor Notice

If using furniture or beds on wooden, laminate, tiled, vinyl, polished, or other hard flooring, we strongly recommend using suitable anti-slip pads, felt pads, floor protectors, or non-slip grips on all legs and contact points.

This helps reduce movement, noise, floor marking, and potential product stress caused by sliding.

Damage caused by products sliding, being dragged, being placed on an unsuitable surface, or being used without suitable floor protection may not be treated as a manufacturing fault.

This does not affect your statutory rights.

Returns Sent Without Approval

Please do not return goods without first contacting us and receiving written return instructions.

We use multiple warehouse and supplier locations. The address on your parcel, courier label, invoice, company registration, or website footer may not be the correct return address.

Items returned to the wrong address may be delayed, refused, lost, returned to sender, or not processed.

If you return goods without following our return instructions, you may be responsible for any additional courier charges, redirection costs, storage fees, or loss caused by sending the goods to the wrong location.

Return Packaging and Transit Responsibility

Returned goods must be packaged securely and safely to avoid damage in transit.

For change of mind returns, you are responsible for the goods until they are received at the correct return address.

We recommend using a tracked and insured courier service and keeping proof of postage, tracking details, and courier receipts.

If goods are damaged during return transit because they were not packaged securely, this may affect the refund amount.

Collections and Failed Collection Attempts

Where we arrange a courier collection, you must ensure the goods are safely packaged and available for collection at the agreed time and location.

If a collection fails because the goods are unavailable, unpackaged, inaccessible, or the courier cannot complete collection for reasons within your control, additional collection charges may apply.

Refunds

How Refunds Are Issued

Refunds are issued to the original payment method used at checkout.

We cannot refund to a different card, bank account, person, or payment method.

Refund Timeframe

For returned goods, refunds are normally processed within 14 days of us receiving the goods back, or within 14 days of you providing evidence that you have returned the goods, where legally required.

For cancelled orders that have not yet been dispatched, refunds are normally processed as soon as reasonably possible.

Once a refund has been processed by us, your bank, card provider, finance provider, or payment platform may take additional time to show the funds in your account.

Delivery Charges

Where you cancel your full order under your statutory cancellation rights, we will refund the standard delivery charge paid at checkout, if applicable.

If you selected an upgraded, premium, priority, express, or enhanced delivery option, we are only required to refund the standard delivery cost, if any.

Deductions From Refunds

We may make a deduction from your refund where goods have been used, damaged, assembled, altered, marked, returned incomplete, returned without reasonable care, or handled beyond what is necessary to inspect them.

We will always assess deductions fairly and reasonably.

Exchanges and Store Credit

Exchanges and store credit may be offered at our discretion where suitable.

If you choose an exchange or store credit instead of a refund, the replacement item or credit will normally be issued once the original goods have been received and inspected.

Any exchange credit will be based on the amount paid for the returned product, less any deductions that reasonably apply.

Where an exchange item is more expensive, you will need to pay the difference. Where it is cheaper, we will confirm the available options.

Your statutory rights are not affected.

Warranty Notice

We stand behind the quality of our products and provide warranty support against manufacturing defects.

Our Standard Warranty

Standard furniture: Covered by a 6-month warranty against manufacturing defects.

Electrical items: Covered by a 12-month warranty against manufacturing defects.

This warranty covers manufacturing defects only. It does not cover:

•Misuse.

•Accidental damage.

•Incorrect assembly.

•Failure to follow instructions.

•Normal wear and tear.

•Damage caused by moving, dragging, dropping, or mishandling the product.

•Damage caused by unauthorised repairs or modifications.

•Commercial use, unless the product was clearly sold as suitable for commercial use.

To maintain eligibility for warranty support, products must be assembled, used, maintained, and cared for in accordance with the instructions provided.

This warranty is in addition to, and does not replace, your statutory rights.

Items Damaged by Customer Handling, Misuse, or Repair Attempts

We cannot treat an issue as a manufacturing fault if the damage was caused by customer handling, misuse, incorrect assembly, overloading, neglect, accidental damage, unauthorised repair, attempted repair, modification, or continued use after a fault became apparent.

If you believe a product has a fault, please stop using it immediately and contact us before attempting to fix, adjust, dismantle, or dispose of it.

If you arrange your own repair or modification without our written approval, this may affect our ability to assess the issue and may limit the remedies we are able to offer.

This does not affect your statutory rights.

Proof of Purchase

We may ask for proof that the product was purchased from Direct Home Furniture.

This may include your order number, confirmation email, receipt, invoice, payment record, or other reasonable proof of purchase.

Refunds and returns are normally handled with the original purchaser.

Refusing or Cancelling a Return Request

We may be unable to accept a return or may reduce the refund amount where:

•The item was returned outside the relevant return period.

•The item was returned without contacting us first.

•The item was sent to the wrong address.

•The item is missing parts, accessories, or instructions.

•The item has been used beyond reasonable inspection.

•The item has been assembled, damaged, altered, repaired, or modified.

•The item has been disposed of or made unavailable for inspection.

•The issue was caused by misuse, accidental damage, incorrect assembly, or failure to follow instructions.

•The product is a sealed hygiene-sensitive item that has been opened and is not faulty.

We will always assess each case fairly and in line with your statutory rights.

Need Help?

If you experience an issue with your order, please contact us as soon as possible. We are here to help and will always aim to resolve matters quickly, fairly, and professionally.

Email: support@directhomefurniture.co.uk

Please include your order number, full name, delivery postcode, and any relevant photos or videos so we can assist you as quickly as possible.

Statutory Rights

Nothing in this policy affects your statutory rights. If any part of this policy conflicts with your statutory rights, your statutory rights will apply.

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